SAP · 4 hours ago
Lead TQM- Public Services Market Unit
Newtown Square, PA
Full-time
Hybrid
Senior Level, Lead/Staff
$152K/yr - $341K/yr
8+ years expSAP is a global leader in business application software and services, helping over four hundred thousand customers work more efficiently. The Lead Technical Quality Manager will oversee the Premium Engagement program, ensuring high-quality delivery of services while managing customer requirements and engagement planning.
AnalyticsBusiness IntelligenceBusiness Process Automation (BPA)ComputerData ManagementFinanceSoftware
Responsibilities
Lead Premium Engagement program
Lead analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
Lead engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer alignment, contracts, including working with account teams, solution or industry experts, partners, executives, and delivery support teams
Lead engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, procurement, contract management, and services delivery
Lead engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops
Qualification
Required
Strong SAP business and technical solution architecture expertise
8 -10+ years of hands-on experience with SAP's Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies
SAP project management, value management, and quality management practices
Experience leading design, implementation, and change management projects
Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience
Experience working with c-levels, senior leaders, influencers, and trusted advisors
Strong facilitation, negotiation, and de-escalation skills
Bachelor or Master's STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology
Preferred
Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred
Benefits
Constant learning
Skill growth
Great benefits
Flexible working models
Accessibility accommodations
Company
SAP
SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services.
10001+ employees
H1B Sponsorship
SAP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (1)
2023 (3)
2022 (3)
2021 (3)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$1.3BKey Investors
Elliott Management Corp.
2019-04-24Post Ipo Equity· $1.3B
2015-06-01Grant· $1.37M
1998-08-03IPO
Leadership Team
Christian Klein
CEO & Member of the Executive Board
FILIPPO Murroni
CTO at PLAT.ONE, An SAP Company
Recent News
2026-01-23
2026-01-22
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