Allbridge · 18 hours ago
Accounts Receivable Manager
Raleigh, North Carolina
Full-time
Hybrid
Senior Level
7+ years expAllbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties. The Accounts Receivable Manager will manage and develop a customer-facing accounting and collections team, focusing on collecting past due accounts and improving collection processes.
HospitalityRestaurants
No H1B
Responsibilities
Leading the department by taking ownership by directly managing and developing the accounts receivable collections team members and the function, in accordance with company policy, standards, guidelines and best practices
Proactively work with senior leadership and the collections team to set explicit payment collection goals and implement realistic deadlines for invoicing and collecting payments
Has authority to make recommendations to continue to develop and implement a customer centric, sophisticated accounting and collections team, working to retain clients, collaborating cross functionally to verify outstanding balances and customer account status, mitigate credit risk and resolve invoices and delinquent accounts
Continually work to improve the organization's debt recovery processes while evaluating efforts to negotiate with customers in cases where continued non‐payment occurs
Develop custom reports for leadership and advise on customer account write‐offs. As needed and directed, perform A/R reporting identifying trend analysis to predict probable success of new customers and recommend credit limits. Oversee the preparation of routine collection reports
Continuously monitor the accounts receivable portfolio to proactively increase cash flow and minimize exposure to bad debt
Remain intimately familiar with the cash application, refunds, and customer account reconciliation process
Demonstrates expertise and knowledge of federal and state collection laws to make recommendations in support of compliance requirements
Has authority to hire and directly manage others, effectively assessing performance of direct reports, clearly outlining required corrective actions, and setting expectations for accountability
Drives an agenda to create an environment of employee empowerment, continuous improvement, and innovation, supporting initiatives to build cross functional business continuity, effectively embracing, and encouraging the unique perspectives, experiences, and contributions of a diverse team
Demonstrate the ability to quickly become a subject matter expert in functional and management topics with limited knowledge or context, clarifying expectations and directing others to achieve key initiatives
Establish consistently and ongoing process improvement, limiting confusion, delegating appropriately to others to deliver exceptional customer experience at every interaction
Has authority to make recommendations in support of scalable business needs, remaining curious with an aptitude to research, implement, and adapt to innovative solutions
Has authority to direct accounting and collections team members, providing constructive feedback and coaching to support success. Takes initiative to cross functionally build relationships to achieve business results
Identifies and takes advantage of opportunities to accomplish multiple objectives, providing accurate and pertinent information to accomplish business goals
Takes initiative to continuously build effective relationships with all stakeholders to build and sustain high performing teams, setting an example and providing guidelines for team members. Looks for and creates situations that foster others development
Accepts ownership and accountability of position responsibilities and consistently strives to deliver innovative results for internal teams and customers that establish trust, high standards, credibility, and quality performance
Consistently integrates Albridge’s core values into their everyday habits by treating all customers, internal and external, professionally, honestly, and respectfully
Other miscellaneous duties as assigned
Qualification
Required
Successful completion of a bachelor's degree from an accredited university (or international equivalent) in accounting, economics, business administration, management, or another related field
Minimum of seven years of customer-facing work experience in a similar role in the information technology sector, hospitality industry is a plus
Develop AR processes and reporting automation through ERP and software tools to improve accuracy, visibility, and efficiency
Must demonstrate expertise and knowledge of federal and state collection laws to make recommendations in support of compliance requirements
Effectively respond to customer and team needs, identifying and correcting problems affecting employee loyalty and commitment, monitoring workloads, and expressing appreciation for extra effort
Adapt to best meet the needs of the business to effectively determine when to act with empathy, provide guidance, delegate, and redirect the efforts of team members to resolve problems
Demonstrate the ability to quickly become a subject matter expert in functional and management topics with limited knowledge or context, anticipating business needs and aligning project plans and actions with company priorities
Understand business process, to set clear, well-defined desired outcomes for work activity and employee success, with an aptitude to measuring and delivering performance coaching and feedback
Diagnose, and influence business challenges to lead others through ambiguity and complexity by establishing clarity and alignment between individual and team performance
Demonstrate exceptional leadership and teamwork, building trust and reliability, aligning oneself and encourages others to align with company decisions and objectives
Must possess excellent written and verbal communication skills, demonstrating efforts to remain self-aware to develop collaborative internal and external relationships with a customer service focus in the English language. Demonstrates active listening, questioning, and effective non-verbal skills
Must be able to accurately assess the potential barriers and resources for change initiatives, effectively managing conflict, communicating evolving priorities, and proactively adjusting for difficulties
Must have a demonstrated ability to operate with a high sense of urgency, professionalism, integrity, collaboration, and ethics
Demonstrated intermediate level PC skills with the ability to effectively operate within a Windows Operating System and Windows based programs such as Microsoft Excel, Word, Outlook, SharePoint, Teams, and Project
Must be authorized to work in the United States without sponsorship
Must be able and remain flexible to travel to various current and prospective customer, sales, and project locations - domestic and international, as needed
Preferred
Typically, incumbents have a bachelor's degree (preferred)
Experience in the information technology sector – hospitality industry is a plus
Preference to have intermediate level Salesforce and NetSuite experience
Benefits
Medical and Prescription options, Dental, Orthodontics and Vision Plans
Rich HSA company-funded options and Flexible Spending accounts
100% Company paid premiums for Short Term Disability
Life and Accidental Death and Dismemberment insurance Plan options
Supplemental Insurance Plan options
401(k) Profit-Sharing Retirement plan
Flexible Paid Time Off after 60 days of employment
Paid Holidays, per Employee Handbook
Workplace culture supportive of diversity and inclusion
Company
Allbridge
Allbridge, formerly Bulk TV & Internet, DCI Design Communications, and EthoStream delivers data, video, and voice solutions to businesses.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-08-24Acquired
Leadership Team
Todd Johnstone
CEO | Leading Property Technology & Smart Connectivity for Hospitality & Multifamily
Recent News
2023-04-05
2023-04-03
Company data provided by crunchbase