Mecklenburg County · 7 hours ago
IT M365 Collaboration Manager
Mecklenburg County, NC
Contract
Onsite
Mid, Senior Level
$120K/yr - $179K/yr
6+ years expMecklenburg County is seeking an IT M365 Collaboration Manager to oversee the development team responsible for managing and enhancing applications within the Microsoft 365 ecosystem. The role emphasizes collaboration, productivity, and workflow automation using tools like SharePoint Online and Microsoft Teams, while also focusing on strategic planning and ensuring compliance with organizational policies.
GovernmentOffice AdministrationService Industry
Responsibilities
Oversee the work of a team responsible for designing, building, testing, deploying, maintaining, and supporting applications
Work to establish functional application requirements and review solutions to ensure organizational needs are met
Select and oversee implementation of one or more application development methodologies
Develop short- and long-term product roadmaps to ensure continuous improvement of applications
Administer established policies and procedures
Assist with departmental budgeting, strategic planning and procedural change
Provide management and leadership for specific and/or multiple areas in business support, business planning, systems analysis, programming/development, and operations/infrastructure
Lead the strategy, governance, and technical direction for SharePoint Online, Microsoft Teams, OneDrive, Power Platform integrations, and core M365 services, ensuring secure, scalable, and user-centric solutions
Define and enhance methodologies and practices for the application life cycle management in line with best practice and practical experience of continuous improvement
Plan, design, coordinate, and direct IT-related activities that support County business objectives, with a focus on leveraging M365 capabilities to modernize collaboration, streamline processes, and improve cross-departmental productivity
Drive business support and planning across assigned IT domains, focusing on maximizing the value of M365, optimizing technology spend, and improving user adoption and satisfaction
Provide administrative direction and support for daily operations, strategic planning, project coordination, and supervisory responsibilities for staff—including technical leadership for SharePoint, Teams, and M365 solution developers/administrators
Build strong relationships with business leaders to identify opportunities where SharePoint, Teams, and M365 tools can automate workflows, enhance communication, improve document management, and unlock new sources of business value
Ensure application and M365 development practices (including those performed by third-party vendors) comply with corporate social responsibility, security and compliance policies, information governance, and relevant legislation
Manage and develop personnel, ensuring the team has the necessary skills in SharePoint Framework (SPFx), Power Automate, Teams App Development, M365 administration, and other emerging technologies. Lead efforts to close skill gaps and recruit talent aligned to future platform needs
Oversee application and M365 lifecycle management reporting, including usage metrics, adoption dashboards, governance compliance, and performance benchmarks
Provide cost-effective management of major vendors and service providers specializing in M365, collaboration platforms, and application development
Conduct regular stakeholder satisfaction evaluations for applications and M365 services, analyzing results and implementing action plans to continuously improve end-user experience
Collaborate closely with enterprise architecture to maintain and evolve standards for modern workplace tools, platform governance, and secure digital collaboration
Manage operational budgets and expenditures for application development and M365 platforms
Work and contribute as a member of a team-oriented, highly collaborative environment
Qualification
Required
Minimum of six years of progressively responsible technical experience; including one year of supervisory experience or completion of an approved supervisory training program
Bachelor's degree in information technology or computer science
Experience managing a high-performing, cohesive technical team
Demonstrated hands-on experience with SharePoint Online (including SPFx), Microsoft Teams administration/app development, Microsoft 365 governance, and workflow automation using Power Automate
Familiarity with data processing, enterprise content management, information architecture, and data quality tools within M365 environments
Knowledge of Lean IT, Agile development, and DevOps principles
5+ years' experience leading development teams in the design and implementation of large multi-user systems utilizing MS technology stack (.NET, SQL Server, IIS, SharePoint Online, Teams, Power Platform)
Strong understanding of SharePoint architecture, Teams lifecycle governance, M365 security/compliance controls, site design, content types, retention policies, and integration patterns
Strong communication skills with the ability to translate technical concepts for business stakeholders and executive leadership
Excellent analytical, problem-solving, and data-driven decision-making abilities
Preferred
6+ years IT experience in software design/development, application architecture, project management, software as a service (SaaS), software integration, data management/governance, security and/or business process analysis
Strong communication skills with a proven ability to understand key concepts and communicate effectively with technical staff, business stakeholders, and senior management
Proficiency in process formulation and improvement
Project Management
Experience with source code control and software configuration management tools
Experience with relational database design
Experience with JS libraries, HTML5, and CSS
Experience with agile development practices
Company
Mecklenburg County
Mecklenburg County provide quality geospatial data and technology solutions, empowering customers to make data-driven decisions.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
North Carolina Railroad Company
2025-09-15Grant· $0.5M
Leadership Team
Beverly Hinson
Partnership Services Liaison
Bill Golden
Deputy Chief Information Officer
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