NEOGOV · 1 day ago
BHRD Chief of Data Systems & Impact (CHS Admin)
Chinook Building 401 5th Avenue Seattle, WA
Full-time
Hybrid
Director/Executive
$146K/yr - $185K/yr
10+ years expNEOGOV is part of King County's Department of Community and Human Services, which aims to provide equitable opportunities for community health. The Chief of Data Systems & Impact will lead the strategic direction for data systems and technology within the Behavioral Health and Recovery Division, ensuring effective delivery of behavioral health services and overseeing system functions that support care for over 40,000 residents monthly.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Lead the Behavioral Health & Recovery Division’s data & technology needs and oversee the strategy, development, implementation and maintenance of technology solutions to support the Division’s business objectives
Understand the Division’s business needs as it relates to the effective delivery of behavioral health services and management of Medicaid funds and contracts, and serve as the Executive sponsor responsible for communicating those business needs to internal and external partners in a way that supports translation of policy changes into technical specifications
Develop and execute a technology and data systems strategy that supports the Division’s business needs, including the ability to determine client coverage and eligibility, support claims processing, pay providers, and collect, store and report descriptive and programmatic data
Ensure the effective maintenance and evolution of key data and technology systems, including effective client look-up and matching systems, database management, interoperability with relevant internal and external data systems, development and maintenance of care coordination platforms, and internal and external system reporting
In partnership with the King County Department of Information Technology (KCIT), oversee the development, implementation, and maintenance of technology solutions, including software, hardware, and network infrastructure to support the effective delivery of high-quality, coordinated behavioral health services
In partnership with KCIT and the DCHS compliance team, ensure that data and technology systems conform to relevant cybersecurity and information privacy laws, regulations and standards
Identify and evaluate emerging technologies and develop strategies for incorporating them into business operations, including technology solutions that require alignment with King County’s artificial intelligence policies
Serve as the BHRD data steward on the King County Data Stewardship Committee to ensure that BHRD data in BHRD databases and the King County Integrated Data Hub are used appropriately by internal and external program evaluators and researchers
Coordinate with internal and external partners to set the strategic vision and manage implementation of initiatives as they relate to BHRD's data functions and system needs
Coordinate with the DCHS Performance Management and Evaluation (PME) teams, the DCHS Director of Impact and Data Strategy, and the Data Asset Team (DAT) on strategy and vision for data collection across BHRD to ensure there is a comprehensive approach to data collection and technology modernization across data systems
Serve as the primary liaison with KCIT for BHRD data and technology-related initiatives, including assuring the procurement of software and proprietary development of information systems aligns with BHRD’s needs
Liaise with key external partners regarding data and system needs, including the Washington State Health Care Authority, Medicaid managed care plans, commercial health plans, behavioral health providers, and technology vendors
Coordinate and communicate with PME and DAT on data sharing agreements to maintain awareness of and alignment with available data elements across DCHS
Coordinate with the King County fiscal teams to ensure that data systems support financial reporting, revenue collection, expenditures and fiscal requirements
Lead negotiations with external partners such as managed care plans or commercial insurers to receive data that supports payment operations and clinical services
Engage with external academics to implement partnerships that support both rigorous evaluation of BHRD-funded programs as well as relevant contributions to scientific literature
Serve as a member of the King County Department of Community and Human Services Behavioral Health & Recovery Division Executive Leadership team and provide supervision and management to designated staff
Supervise and provide executive leadership to the Behavioral Health Data & Information Systems Team, which currently includes 1 section manager and 9 functional analysts and billing analysts. This includes developing and monitoring strategic priorities and budgets with the team and conducting performance management and evaluation with managers
Supervise and provide executive leadership to the Behavioral Health Accountability Special Projects Manager. This includes developing and monitoring strategic priorities that advance the creation of a care coordination platform, implementing accountability mechanisms within BHRD, utilizing community perspectives and data to inform decision making and achievement of stated outcomes, and enhancing research opportunities within the division
Effectively manage teams to achieve deliverables, identify technology solutions, troubleshoot system-related issues, and optimize data systems as needed
Serve on the BHRD Management Team and the BHRD Design Team
Maintain an awareness of state & federal regulations and data collection best practices
Perform other related duties as assigned
Instill King County’s True North values in individuals and their work, lead and cultivate collaborative teams, and foster a culture of equity and inclusion while supporting and executing King County’s Equity & Social Justice efforts
Build effective, collaborative teams and participate in developing a culture of equity, inclusion, and belonging
Set clear performance goals, drive employee development, and provide candid feedback to employees
Operationalize King County’s True North Values, Equity & Social Justice principles and trauma-informed practices, both internally with staff and externally with clients, community and other partners
Qualification
Required
10+ years of professional experience in data systems and technology within the health or behavioral health sector, including at a service provider, public agencies, insurance, health system, or electronic health record organization
Knowledge in computer software, data systems, and applications, and how they can be used to fulfill the administrative needs of both administrative and provider organizations
3+ years of increasingly senior experience in managing and leading teams
Advanced skill in identifying potential operational improvements, leading discussion and analysis of potential improvements, and estimating impacts and benefits (qualitative and quantitative) for potential changes in operations
Experience managing data assets, including data sharing and governance, compliance with information privacy laws and regulations, data system integrations, and design informed by bioinformatics best practices
Demonstrated ability to translate business needs into data system specifications and work with technical teams to document, test, and implement changes
Experience conducting and/or partnering to support rigorous academic research
Experience facilitating/leading large workgroups/committees with key partners
Proven ability to work effectively with individuals who may have markedly different perspectives
Strong written and verbal communication skills
Ability to manage multiple tasks simultaneously
Strong knowledge of MS365, Outlook, OneNote, SharePoint, Teams, Excel, etc
Valid Washington State Driver's License, or the ability to travel throughout the county in a timely manner
Preferred
Expertise in SQL Databases, Microsoft Azure, Electronic Health Records, etc
Experience as a project manager, business or functional analyst, or project sponsor on a large data system project or program
Knowledge of and experience with Medicaid-managed care organizations in Washington State
Knowledge of and experience with substance use disorder and mental health services
Knowledge of and experience with federal, state, and regional rules, regulations, and contract requirements pertaining to health or behavioral health care (e.g., CFR, RCW, WAC)
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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