MRI Software · 10 hours ago
Functional Consultant
Greater Cleveland
Full-time
Hybrid
Entry, Mid Level
2+ years expMRI Software is seeking a Functional Consultant to support implementations and software troubleshooting with their MRI Angus clients. The role involves managing the post-sales process, ensuring exceptional client experiences, and providing software consulting services throughout North America.
Information TechnologyProperty ManagementPropTechReal EstateSoftware
Responsibilities
Manage the entire post-sales process, from onboarding, training, adoption, and relationship building
Ensure an exceptional experience for all clients and work to ensure product adoption and relationship growth
Increase retention and revenue growth with health checks and top of class service
Work with clients to gather their requirements and implement the system
Advise clients on industry best practices
Follow business documentation including training material
Assist clients in configuration, testing, training, and launch
Onboard new client implementation and delivery of a fully configured system
Support in the management of the client and project timelines, risks, and actively resolve project related issues as they arise
Train an individual client or a group of clients
Follow software implementation strategies and coordinate associated tasks and resources required to successfully implement client services
Work with a varied number of clients in different specialized sectors
Any other tasks as required
Qualification
Required
Experience working with Microsoft SQL Server and SQL query language at a basic level
Effective communication skills
Ability to reason logically and provide innovative solutions
Strong verbal and written communication skills
Good problem-solving skills and tenacity to resolve them
Good understanding of software implementation methodology
Confident with training or training delivery
Competency in Excel, Word, PowerPoint
Preferred
Degree in IT, Business, Finance, Math's, or Accounting is preferred
Experience in business, knowledge of commercial real estate market, and SaaS would be advantageous
Experience in implementing Windows Server based web application would be advantageous
Benefits
Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
Invest in our competitive 401k plan and help set you up for your future
Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
Further your professional development and growth with our generous Tuition Reimbursement offerings
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
Company
MRI Software
MRI Software is a provider of innovative real estate software applications and hosted solutions.
1001-5000 employees
H1B Sponsorship
MRI Software has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (4)
2022 (4)
2021 (10)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$16MKey Investors
Bregal SagemountHarvest PartnersTA Associates
2021-08-18Debt Financing· $15M
2020-01-15Private Equity
2017-05-24Private Equity
Leadership Team
Patrick Ghilani
Chief Executive Officer
Marc DiCapua
Sr. Vice President, Product Innovation
Recent News
2025-12-25
2025-12-17
Company data provided by crunchbase