Truliant Federal Credit Union · 18 hours ago
Facilities Coordinator
Winston-Salem, NC
Full-time
Onsite
Senior Level
5+ years expTruliant Federal Credit Union is dedicated to improving lives through exceptional service and financial solutions. The Facilities Coordinator is responsible for managing the real estate portfolio, ensuring properties meet brand standards, and providing a safe environment for members and employees while overseeing maintenance and vendor relationships.
Banking
Responsibilities
Oversees daily property operations for assigned facilities, ensuring all sites are clean, safe, and fully functional
Follows facility assessments, including that the facility meets landscaping requirements, lighting requirements are met, plumbing is operational, general building assessment for windows, doors, roof, carpet, countertops, and any physical aspect of the building
Performs minor repairs, including changing light bulbs, replacing ceiling tiles, adjusting cabinet locks, securing door hinges, securing toilet seats, etc., as needed
Coordinates maintenance, repairs, and preventative maintenance programs with internal teams and third-party vendors
Conducts regular property inspections to assess condition, safety, and compliance
Manages utility services, energy efficiency initiatives, and sustainability programs
Selects an appropriate vendor from the predefined vendor list approved by the Facility Manager and Procurement
Evaluates vendor performance to ensure service quality and compliance with established standards. Provide feedback on vendor performance to the Facility Manager
Serves as primary liaison with landlords, service providers, and contractors for ongoing facility needs
Ensures facilities support an outstanding member and employee experience
Works effectively across departments, including Operations, IT, and Security
Takes ownership of results and delivers high-quality outcomes
Maintains accurate records and ensures consistency across all locations
Responds effectively to changing priorities, emergencies, or new initiatives
Ensures all properties meet life safety, ADA, and environmental standards as directed in the facility assessment checklist
Maintains documentation for inspections, testing, and preventative maintenance activities
Assists with other tasks and projects as assigned
Qualification
Required
Must have strong knowledge of building systems, maintenance operations, and lease administration
Must have excellent communication, organizational, and problem-solving skills
Must be proficient with Microsoft Office Suite and facility management software
Must have excellent communication skills in English, both verbal and written
Must have the ability to define problems and develop solutions
Must have the ability to read, interpret, and understand basic common manuals, e-mails, and general communications
Must be able to effectively work with co-workers and with suppliers, vendors, and contractors for all assignments and work orders
Must be detail-oriented, with strong organizational skills
Must be able to work in a general office environment
Must be flexible and able to shift resources and priorities as required
Must work required hours and be available during non-work hours as needed, and respond to emergency calls in a timely manner
Must be able to complete all assignments with minimal supervision
Must have the ability to operate a motor vehicle and possess a valid driver's license
Should possess a strong commitment to providing excellent service to Truliant's members
Minimum 5+ years of property or facilities management experience, ideally within a multi-site or financial institution environment
Proven experience managing vendors, budgets, and multiple projects simultaneously
Preferred
Bachelor's degree in Business Administration, Real Estate, Facilities Management, or related field
Professional certifications such as CPM, RPA, or FMP
Benefits
No-cost employee Medical, dental, vision coverage
Prescription benefits (including mail order)
Paid holidays and Paid Time Off (PTO)
401(k) plan with contribution matching
Paid community involvement volunteers hours
Paid group life Insurance
Teammate loan discounts
Tuition reimbursement
Short and long-term disability
Health & Wellness program
Teledoc (physician video conferencing)
Onsite fitness facilities or health club reimbursement
Employee Assistance Program (EAP)
Medical flexible spending account
Dependent care flexible spending account
Company
Truliant Federal Credit Union
Truliant is federally insured by the National Credit Union Administration and is an Equal Housing Lender
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Todd Hall
CEO/President
Recent News
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2025-11-08
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