City of Houston · 1 day ago
BENEFITS SPECIALIST
Houston, TX
Full-time
Onsite
Entry Level
1+ years expThe City of Houston is seeking a Benefits Specialist to manage daily operations of benefits for over 59,000 employees and retirees. The role involves processing benefits plan changes, responding to inquiries, and ensuring accuracy in benefits reports.
HospitalityNon Profit
Responsibilities
Process Qualified Life Events and review and verify required supporting documentation for adding or dropping dependents from benefits plans
Demonstrates extensive knowledge of benefits, including the administration of health plans offered to employees (medical, dental, vision, life, and other benefits)
Provides accurate written communication to employees, department liaisons, and City health care vendors
Ensures callers, walk-in's, department liaisons and vendor representatives are informed about available benefits when prompted
Participates as a facilitator for Open Enrollment meetings
Researches, analyzes, and resolves customer issues
Reviews weekly, monthly or quarterly Benefits Reports and makes updates in SAP or other Benefits systems as needed based upon findings
Utilizes programs such as SAP, OnBase, KRONOS, SharePoint, Benefit Focus etc
Serves as a back-up to other benefits representatives
Proactively support additional functions within the Human Resources Department as needed
Performs other duties as assigned
Qualification
Required
Requires a bachelor's degree in human resources, Business Administration, Social Science, Liberal Arts or a related field
One year of related professional experience in human resources is required. Pertinent experience at the professional level may be substituted for the education requirement on a year-for-year basis
Demonstrates extensive knowledge of benefits, including the administration of health plans offered to employees (medical, dental, vision, life, and other benefits)
Provides accurate written communication to employees, department liaisons, and City health care vendors
Ensures callers, walk-in's, department liaisons and vendor representatives are informed about available benefits when prompted
Participates as a facilitator for Open Enrollment meetings
Researches, analyzes, and resolves customer issues
Reviews weekly, monthly or quarterly Benefits Reports and makes updates in SAP or other Benefits systems as needed based upon findings
Utilizes programs such as SAP, OnBase, KRONOS, SharePoint, Benefit Focus etc
Serves as a back-up to other benefits representatives
Proactively support additional functions within the Human Resources Department as needed
Performs other duties as assigned
Preferred
Bilingual in Spanish
Preference will be given to candidates with one (1) or more years of benefits experience
Proficient in Microsoft Word and Excel
Excellent communication skills for correspondence
Good mathematical ability
Ability to coordinate multiple tasks
Candidate should be able to communicate with all levels of management and assist with persons from diverse backgrounds
Bilingual candidates are highly encouraged to apply
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for
Company
City of Houston
The city also employs over 22,000 full-time staff to keep the city running.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
U.S. Department of Housing and Urban Development
2024-07-29Grant
Leadership Team
Todd DeGidio
Founder & CEO
Mark Seale
Chief Technology Officer
Recent News
bloomberglaw.com
2026-01-03
2025-11-12
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