Sr. Director – Technical Product Development – Operations Apps jobs in United States
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DIRECTV · 10 hours ago

Sr. Director – Technical Product Development – Operations Apps

DIRECTV is seeking a strategic and results-driven Sr. Director of Software Engineering to lead the enhancement and operation of software platforms that support customer service, field, and dealer operations. This senior-level executive role requires extensive technical expertise and leadership capabilities to drive innovation and operational excellence while managing costs.

Digital EntertainmentFilmMedia and EntertainmentSportsTVTV Production
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H1B Sponsor Likelynote

Responsibilities

Gather and refine business requirements; using knowledge of platform capabilities, guide internal customers to best-fit approaches for satisfying business needs
Lead hybrid employee and vendor teams to enhance contact center CRM, field service, and dealer management platforms to support evolving business needs
Take advantage of modern delivery practices and AI-aided practices to shorten time to market and improve efficiency
Maintain a high standard of technical quality and availability; hold third-party software providers accountable to up-time and quality standards
Ensure that non-functional requirements are in place and comply with relevant regulatory standards and industry best practices, particularly in compliance, security, reliability, and performance
Facilitate and resolve schedule and budget challenges that arise as requirements change, or technical roadblocks interfere with delivery. Solve problems in a way that balances time to business value, program priorities, and technical team efficiency

Qualification

Salesforce Service CloudAgile methodologiesProject managementAnalytical skillsTechnical leadershipCommunication skillsProblem-solving skillsCollaboration

Required

Bachelor's degree in computer science, engineering, or a related field
8+ years of experience delivering capabilities for frontline operations on third-party platforms, ideally Salesforce
Proven ability to lead and inspire cross-functional teams, fostering a culture of collaboration, innovation, empathy, and support
Expertise in project management and development methodologies (Agile, Scrum, etc.) and tools (e.g., Jira)
Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences and senior stakeholders
Strong analytical and problem-solving skills, with a strategic, data-driven approach to decision-making
Proven experience driving business value through technology delivery

Preferred

Master's or relevant advanced degree

Company

DIRECTV

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DIRECTV is an American digital entertainment services provider delivering sports, news, movies, family and local programming channels.

H1B Sponsorship

DIRECTV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (66)
2024 (52)
2023 (30)
2022 (82)
2021 (31)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-09-30Acquired
2013-08-29IPO

Leadership Team

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Drew Groner
Senior Vice President, Head of Sales & Marketing
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John Manganilla
Senior Director of Product Development, Video Content
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Company data provided by crunchbase