NEOGOV · 1 day ago
Dishonored Payments Fiscal Analyst (FA1)
Thurston County – Olympia, WA
Full-time
Hybrid
Entry Level
$48K/yr - $63K/yr
1+ years expNEOGOV is committed to creating a culture of belonging and is seeking a Dishonored Payments Fiscal Analyst. The role involves reviewing, analyzing, and reconciling financial data related to dishonored payments while providing excellent customer service to assist clients with their inquiries and payment processes.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Provide customer service to the public, Licensing Services Offices, and DOL teams via phone and email
Work with internal DOL customers to ensure all records are up to date including, but not limited to, fraud and bankruptcies
Process incoming Dishonored Payments from multiple channels such as returned checks from bank or failed online ACH transactions
Run Collection Reports to identify accounts for collections
Identify appropriate debt collection company and upload required collection documents
Input restitutions that have been recovered by the collection agency to agency systems
Qualification
Required
One (1) year of experience in accounting, auditing or budgeting
One (1) year of higher education that includes 18 quarter or 12 semester hours of accounting, auditing or budgeting
One (1) year of experience providing customer service by listening attentively, identifying needs or issues, providing options for customers, and exercising knowledge of state laws and regulations to assist others
One (1) year of experience conveying ideas and information in writing, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader
The ability to promote and support a respectful, equitable, and inclusive workplace for all employees
The ability to promote and support respectful, equitable, and inclusive delivery of services to customers
The ability to understand the importance and significance of what records must be released and what is confidential
The ability to take action to learn and grow
The ability to take action to meet the needs of others
Preferred
One (1) year of experience using spreadsheet software, such as Excel to find and replace data, create, modify, print, and format spreadsheets, work with basic formulas and functions, use templates, styles, autoformat and multiple worksheets
A degree in a financial related field, certification as a Public Accountant, Internal Auditor, Certified Governmental Financial Manager or Management Accountant
One year of experience using word processing software, such as Microsoft Word and personal information web manager to do the following: Create, format edit, preview, copy, paste, print, and save documents; Create bulleted and numbered lists, indent and align paragraphs, and use bordering and shading features; Compose, send, and respond to electronic mail and utilize e-mail program functions including the calendar
Experience entering accurate accounting related information into an electronic accounting system
Experience analyzing and reconciling general or subsidiary ledger for validity and accuracy
Experience using Agency-Specific Systems such as AFRS, DRIVES, Financial Toolbox, Enterprise Reporting
Experience in accounting theory, principles and practices, internal control procedures, financial management software applications, and Generally Accepted Accounting Principles (GAAP)
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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