NEOGOV · 9 hours ago
Administrative Support Specialist (Fiscal Resources)
Appleton, WI
Full-time
Onsite
Mid Level
$21.88/hr - $30.63/hrNEOGOV is a company that provides administrative support services, and they are seeking an Administrative Support Specialist to assist with fiscal resources. The role involves handling payroll activities, maintaining employee records, and providing administrative support to management while ensuring confidentiality and compliance with regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversees department-wide payroll activities for all staff, ensuring timely, accurate, and confidential processing, and resolving sensitive payroll issues and disputes with discretion
Reviews biweekly payroll, verifying overtime, compensatory time, sick leave, vacation, holiday, and unpaid time in compliance with Fair Labor Standards Act (FLSA) guidelines
Serves as a confidential resource to management and staff regarding payroll procedures, timekeeping practices, and policy interpretation
Responds to internal and external payroll inquiries involving sensitive employee and financial information in a professional and discreet manner
Enters, audits, and maintains overtime and payroll data within the payroll system, ensuring data integrity and confidentiality
Monitors leaves of absence to ensure accurate and compliant payroll reporting
Completes payroll processing and confidentially communicates changes or corrections to employees and management
Coordinates employee additions, deletions, and changes within payroll pay groups
Reconciles internal payroll records with Human Resources leave data and resolves discrepancies, elevating issues to management as necessary
Reviews FLSA compliance reports, requests clarification from employees regarding payroll or overtime data, and initiates payouts when required
Prepares and submits confidential sick leave reports and other payroll documentation for departmental reporting
Creates, maintains, and safeguards accurate Excel spreadsheets related to payroll, leave balances, and compensatory time
Maintains confidential personnel records related to position changes, new hires, and employee separations
Prepares year-end payroll activities, including comp time balances, vacation carryover, PTO payouts, and other sensitive payroll reconciliations
Processes accounts payable and performs other bookkeeping and accounting functions involving confidential financial data
Monitors service contracts and supports management with administrative tracking and documentation
Prepares confidential and non-confidential reports for municipal, state, and federal partners
Records official minutes and notes as Secretary of the Fox Cities Transit Commission, exercising discretion with sensitive discussions and decisions
Types, edits, and formats a wide variety of correspondence, reports, and administrative documents for management
Provides high-level administrative assistance on complex and sensitive projects assigned by management
Maintains a moderately complex filing and records management system, ensuring confidentiality and compliance with record retention requirements
Maintains regular attendance and works overtime or extended hours as required to support payroll and management need
Occasionally provides customer service window coverage and answers phones, routing calls with professionalism and discretion
Provides confidential administrative support to Department Administration staff as needed
Serves as backup to the Enterprise Account Manager during absences, handling sensitive administrative and fiscal responsibilities
Performs other related duties as assigned
Qualification
Required
Considerable experience in responsible clerical or administrative work
An associate degree in Accounting, Administrative Assistant studies, or a related field
Advanced proficiency in Microsoft Office Suite, particularly Excel and Word
Considerable knowledge of business English, spelling, and arithmetic
Demonstrated ability to handle confidential and sensitive information with discretion and professionalism
Ability to support management through independent problem-solving, sound judgment, and administrative expertise
Ability to work effectively both independently and as part of a team in a fast-paced environment
Ability to plan, prioritize, and schedule work to meet deadlines and operational demands
Ability to interpret contracts, policies, and regulations
Ability to understand and carry out moderately complex oral and written instructions
Ability to establish and maintain effective working relationships with employees, management, and external partners
Ability to maintain detailed records, compile complex data, and prepare accurate and timely reports
Ability to coordinate multiple projects simultaneously
Ability to sustain prolonged visual concentration
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability Insurance
457 Deferred Compensation Plan
Wisconsin Retirement System (WRS)
Vacation/Paid Time-Off
Paid Holidays
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase