Dahl Consulting · 1 day ago
Chargeback Analyst (28904)
Dahl Consulting is a global healthcare technology and manufacturing organization. They are seeking an experienced Financial Analyst to provide analytical, operational, and process improvement support across distributor relationships, chargebacks, and financial data quality initiatives.
Responsibilities
Providing financial analysis and application support to deliver results related to service, speed, and cost
Working independently with minimal direction while sharing best practices within the team
Partnering with internal teams and external vendors to resolve issues and support ad-hoc financial analysis requests
Owning end-to-end operational relationships with assigned distributors, including POS and chargeback accounts
Implementing solutions with distributors to reduce errors, improve data quality, and prevent recurring issues
Driving end-to-end process improvements related to chargebacks and point-of-sale activities
Mentoring and providing leadership to junior team members
Supporting the Quality team with data investigations and Salesforce cases submitted by business partners
Qualification
Required
Bachelor's degree
Minimum of three (3) years of experience managing relationships with key distributors and working cross-functionally
Five (5) or more years of experience using SAP/Vistex, Power BI, Salesforce case management, Microsoft Excel, and Microsoft PowerPoint, including pivot tables and formulas
Working knowledge of chargeback claims processing and order management systems
Demonstrated ability to drive end-to-end process improvements in chargebacks and point-of-sale functions
Experience applying LEAN methodologies in a business or financial operations environment
Preferred
Green Belt certification
Prior experience mentoring or leading junior team members
Background supporting healthcare, manufacturing, or highly regulated industries
Benefits
Comprehensive benefits package