Fifth Third Bank · 7 hours ago
PCS Trust Officer I
Cincinnati, OH
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expFifth Third Bank is a leading financial institution, and they are seeking a PCS Trust Officer I to join their Private Bank Center team. This role involves administering complex personal trust accounts, executing estate plans, and ensuring compliance with fiduciary responsibilities while maintaining high standards of client service.
BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage
Responsibilities
Coordinates fiduciary services for a portfolio of Personal Trust accounts, consisting of mostly of trusts, but also some agency, IRA, and custody accounts
For irrevocable trusts, reviews, supports, and approves or declines discretionary action requests, including distributions in accordance with the underlying trust documents and according to Bank Policy
Administers multigenerational trusts, often with discretionary income and principal payments distributed among multiple family members while managing financial and compliance risks
Executes the terms of estate plans or documents for which Fifth Third Private Bank serves as Trustee, Executor, Personal Representative, Guardian or Agent, often exercising broad discretion regarding issues among and between beneficiaries with competing interests
Retains assigned client base by working with the client service team to deliver the highest level of service and client contact standards
Completes annual administrative account reviews and other compliance responsibilities for more complex accounts, including irrevocable trusts for which the Bank serves as trustee
Engages in fiduciary decision-making. Executes decisions and manages financial risk in best interest of the clients
Works with IM&T Affiliate Support Center (IASC) to open and close accounts, process transactions, and maintenance accounts
Ensures proper documentation requirements are met to ensure compliance with Fifth Third Bank internal policies and procedures regarding client and asset acceptance and discretionary actions
Works closely with Trust Tax Accountants to ensure proper tax reporting
Oversees and ensures that all accounts, fees, statements, asset transfers, and internet set-up are complete and accurate
Collaborates with clients’ external centers of influence (i.e. attorneys, CPAs) so as to potentially obtain referrals from our existing client base
Acquires additional assets (account additions) from existing clients. Identifies other bank products and services to enhance and deepen existing client relationships, utilizing an Wealth Management Advisor, as necessary
Interacts with sales force, in coordination with Portfolio Managers, to ensure a high quality client on-boarding experience into IM&T
Communicates with clients and sales force through the entire on-boarding process from start to finish to set and exceed expectations
Demonstrates sound decision-making skills, including balancing business risks to Fifth Third Bank with clients’ best interests
Seeks advice and counsel from Senior Trust Officers and Regional Fiduciary Executives when faced with challenging technical or relationship management situations, as necessary
Champions the Bancorp Vision and Core Values through personal actions
Recommends enhancements to policies and procedures, when appropriate
Continually develops and maintains knowledge of current trends and changes in the industry with regard to fiduciary matters (e.g. estate planning, probate, estate, gift and income tax planning, guardianships, special needs trusts, state-specific law), including attending forums, conferences, and/or meetings addressing such matters
Participates actively in community affairs and professional associations
Assists with supervision and training of Trust Specialists and Associates and other support staff
Qualification
Required
Bachelor's degree preferred or related experience required
8+ years experience in financial services, including at least 3 years of trust (fiduciary) or IRA experience
Effective client relationship skills and experience
Demonstrates knowledge and skills in the areas of trust administration, estate planning strategies, and income, gift and estate tax matters
Comprehensive knowledge of fiduciary law and estate planning, or IRA regulations; and an understanding of Bank policies, procedures and operations
Demonstrates effective time management skills and the ability to multi-task and prioritize work
Exhibits strong interpersonal communication skills
Uses effective problem solving and analytical skills
Demonstrated ability to perform in a fast-paced team environment, working with experienced professionals from multiple disciplines to deliver high quality client service
Benefits
Comprehensive benefits
Incentive compensation plan
Company
Fifth Third Bank
Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
B
Bryan Preston
Chief Financial Officer
Maria Holmes
VP, Senior Manager Corporate Sponsorship
Recent News
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2026-01-23
2026-01-22
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