DZYNE Technologies · 1 day ago
Senior FIeld Operations Engineer
DZYNE Technologies is leading the future of autonomous defense, developing advanced airborne and ground-based defense solutions. The Senior Field Operations Engineer - UAS serves as a vital link between various teams, ensuring rapid technical resolution of field issues and effective communication of operational feedback.
DronesHardwareInformation TechnologyRoboticsSoftware
Responsibilities
Coordinate in person with Engineering teams and regularly attend Failure Review Boards on-site in Irvine, CA
Serve as the engineering point-of-contact for incoming field issues, coordinating with SMEs and tracking resolution progress
Collaborate with cross-functional teams (Quality, Manufacturing, IT, Engineering) to design and deploy a unified FRACAS system
Manage the triage and tracking of field issues, generate reports and summaries, and present findings to leadership
Develop training materials and mentor users to ensure consistent use of the reporting system
Create and maintain a searchable technical knowledge base for historical problem-solving
Support investigation and reporting of mishap events and field incidents
Assist in the creation of technical documentation such as Engineering Memos and Service Bulletins
Support logistical responses tied to field findings and corrective actions
Analyze maintenance and failure data to contribute to spare parts planning and system reliability improvements
Expected to work on-site during regular business hours when not covering active field deployments
Provide off-hours/weekend support as needed when field assets are deployed
May take on leadership responsibilities for managing additional technical support personnel as field operations scale
Qualification
Required
5 – 7 years of Field Support experience as engineer
Strong communication and leadership skills; ability to collaborate with executive stakeholders and technical teams
Experience with issue triage, technical coordination, or root cause investigations
Ability to identify and coordinate with subject matter experts (SMEs) to resolve technical problems
Familiarity with technical documentation standards and ability to create service bulletins or troubleshooting memos
Comfortable working in high-urgency environments, including availability for off-hours support when necessary
Strong organizational and problem-solving skills with attention to detail
Must be based in or willing to relocate to Irvine, CA area
Bachelors' degree in Engineering or a related technical field, or equivalent work experience
Must be able to obtain Secret Clearance
It is an essential requirement for the person in this role to have a legal right to work in the United States and be eligible to obtain any required Export Authorization and DoD Clearance
Preferred
Background in Unmanned Aerial Systems (UAS) or aerospace product development
Familiarity with systems such as avionics, power distribution, propulsion, flight controls, airframes, or datalinks
Experience with composite structures and maintenance best practices
Experience working with Quality, Manufacturing, and Engineering teams in a field support capacity
Prior experience creating and scaling a Failure Reporting and Corrective Action System (FRACAS)
Experience analyzing maintenance data to support operational readiness and spare parts planning
Ability to create or manage a searchable troubleshooting knowledge base
Benefits
Comprehensive medical, dental, and vision plans
Employee life and accidental death, and disability
Paid time off
Paid holidays
401K plan with an employer match
Company
DZYNE Technologies
DZYNE Technologies is a developer and producer of advanced unmanned aircraft and analytic systems.
Funding
Current Stage
Growth StageTotal Funding
unknown2023-01-05Acquired
Leadership Team
Recent News
2025-10-16
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