Northside Hospital · 10 hours ago
Scheduler Secretary Radiology Outpatient Center
Richmond County, GA
Full-time
Onsite
Entry Level
1+ years expNorthside Hospital is an award-winning healthcare facility dedicated to expanding the quality of care for patients and communities. The Scheduler Secretary role involves serving as the initial patient contact, managing patient records, and coordinating appointments to ensure a smooth imaging procedure experience.
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Responsibilities
Serves as initial patient contact, initiates patient record and account and prepares patient for imaging procedure
Greets patients and families in a welcoming and caring manner, courteously assists callers with information and directions
Compiles patient records and prints schedule in preparation for daily appointments
Pre-registers patients as time allows if applicable
Interviews, verifies, and performs accurate data entry of patient demographics, insurance coding, and medical information to ensure integrity of records and minimize claims denials if applicable
Educates patients and maintains compliance with Medicare Secondary Payer guidelines through accurate completion of questionnaire for every appropriate patient encounter, and with HIPAA privacy regulations and acknowledgements if applicable
Accepts upfront payments and provides appropriate patient receipts
Ensures proper transport and documentation is provided to Accounting if applicable
Prepares for patient Radiology procedure through accurate test order entry, preparation of patient Radiology jacket, and verification of appropriate documentation and questionnaires
Escorts patients to testing area as needed and provides directions as applicable
Monitors patient wait times ensuring patients are seen with 15 minutes and communication as to delays, status of procedure, etc. occurs
Manages outside film 'check in'
Performs systems 'check out' of films and prepares for transport if applicable
Orders and stocks supplies and forms
Maintains appropriate inventories to ensure adequate par levels
Maintains competency in multiple information systems programs, keeps abreast of ongoing changes, and maintains flexibility inherent in performance of job
Sustains optimal patient focus while performing job duties in a manner which conveys respect and dignity to the patients and patients’ families
Manages complaint handling and service recovery in a professional manner
Faxes Radiology reports to the appropriate physician after batch printing and upon request if applicable
Coordinates same day add-ons via scheduling or the physician’s office to include initiating pre-certification if applicable
Reviews, prepares, and forwards patient information to be retained in the hospital medical record in a timely manner if applicable
Assists clinical staff with safe patient handling as needed
Performs Clinical Decision Support processes as assigned to include but not limited to daily reporting, physician order input in web based portal and proper documentation of decision support criteria in radiology systems
Qualification
Required
One (1) year previous medical related clerical experience
or related experience in a hospital setting
or an associate's degree
Preferred
Three (3) years previous experience in admissions or a scheduling environment
Demonstrated problem-solving skills
Proficient in computerized input of data
Good communication skills
Fundamental knowledge and skill in utilization of computer application
Level of proficiency in the use and application of MS Office (Word, Excel, and PowerPoint) varies by department, see requisition for requirements
Medical terminology
Company
Northside Hospital
State-of-the-art facilities with skilled, caring professionals dedicated to the health and wellness of the communities they serve.
10001+ employees
H1B Sponsorship
Northside Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (3)
2022 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Billy Hayes
CEO
Deidre Dixon
Chief Executive Officer - Atlanta
Recent News
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