Crate and Barrel · 16 hours ago
Senior Technical Program Manager, Payments
Northbrook, IL
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expCrate and Barrel is seeking a Senior Technical Program Manager to oversee the planning, execution, and coordination of enterprise-scale payments initiatives. This role involves partnering with various teams, managing program progress, and contributing to best practices in program management and agile methodologies.
Retail
Responsibilities
Orchestrate the end-to-end delivery of enterprise-scale payments initiatives, including the migration to a new payment provider, the modernization of backend payment rules, and the standardization of business logic across all selling channels
Partner closely with product management, engineering, and design leadership from discovery through delivery and execution
Lead executive-level forums to facilitate critical decision-making, applying an enterprise mindset to navigate complex program trade-offs and ensure strategic alignment across the organization
Monitor overall program progress, manage interdependencies, identify and mitigate risks, and provide comprehensive status reports to stakeholders, including leadership
Contribute to the development and implementation of program management and agile best practices across the organization
Lead large cross-functional teams, fostering a collaborative and high-performance environment
Mentor other program managers or agile practitioners within the organization
Facilitate complex planning sessions and problem-solving workshops
Drive continuous improvement initiatives within program execution and agile practices
Qualification
Required
Deep expertise in program & agile methodologies (e.g., Scrum, Kanban, SAFe, Lean)
Strong executive communication & influencing skills, with the ability to engage senior leadership
Advanced stakeholder management capabilities across various levels and functions
Ability to manage program scope, budget, timelines, and quality effectively
Excellent problem-solving, risk management, and dependency management skills
Proficient in agile & project tooling
Ability to build structure within ambiguous environments, leading through influence
8+ years of experience in a technology environment
5+ years of experience in managing complex programs or in a senior agile role (e.g., Senior Scrum Master, Agile Coach)
Bachelor's degree in a related field or equivalent work experience
Preferred
Previous experience with implementation of Adyen or similar unified commerce financial technology platforms is a plus
Company
Crate and Barrel
At Crate & Barrel, we help people build a home with purpose.
5001-10000 employees
H1B Sponsorship
Crate and Barrel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (5)
2023 (4)
2022 (10)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Janet Hayes
Chief Executive Officer, Crate & Barrel Holdings
Ana Hagemaster
Human Resources Business Partner
Recent News
AVE by Korman Communities
2025-09-30
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