Wowza · 8 hours ago
Technical Writer
United States
Full-time
Remote
Mid Level
$90K/yr - $100K/yr
3+ years expWowza Media Systems is a Colorado-based global leader in video streaming software, and they are seeking a Technical Writer to lead and evolve documentation for Wowza Streaming Engine. In this role, you will collaborate closely with engineering, product management, and support teams to produce clear and accurate documentation for a high-performance media streaming platform.
Enterprise SoftwareMobileSocial MediaSoftware
Responsibilities
Own and maintain technical documentation for Wowza Streaming Engine, including:
Installation and deployment guides
Configuration and administration documentation
Feature and release documentation
Troubleshooting and operational guidance
Collaborate closely with software engineers, product managers, and QA to understand new features, changes, and technical constraints
Translate complex streaming, encoding, and server-side concepts into clear, accurate, and usable documentation for technical audiences
Document REST APIs, configuration options, and workflows used by developers and system administrators
Review engineering artifacts (code changes, design docs, pull requests) to ensure documentation accuracy and completeness
Maintain and update content within our knowledge base
Use Git and the command line to manage documentation updates, review changes, and participate in versioned release workflows
Help define and improve documentation standards, structure, and best practices across the product
Partner with support and field teams to address documentation gaps and common customer issues
Qualification
Required
3+ years of experience in technical writing for software, developer tools, or infrastructure products
Proven experience collaborating directly with engineering and product teams
Strong ability to understand and document complex technical systems
Experience documenting APIs and developer-facing features
Working knowledge of Git, including basic command-line workflows
Excellent written communication skills, with a focus on clarity, precision, and usability
Preferred
Familiarity with Wowza Streaming Engine, video streaming technologies, or media workflows (HLS, DASH, transcoding, etc.)
The ideal candidate has experience with Java and Python, is comfortable reading code, and has familiarity with cloud-native technologies and emerging AI systems
Understanding of REST API concepts, including endpoints, authentication, and request/response patterns
Experience maintaining documentation in a React-based or static-site developer portal
Familiarity with Markdown, MDX, and lightweight JSX
Experience working in Agile or Scrum-based development environments
Benefits
Generous Paid Time Off
Medical, Dental, and Vision insurance (effective Day 1)
401(k) with strong company match
Dependent Care FSA
Employer-paid Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Paid Parental Leave
Short-Term and Long-Term Disability
Training & Development opportunities
Employee Assistance Program (EAP)
Company
Wowza
Wowza is the experienced and trusted partner for reliable, scalable video solutions.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-06-10Acquired
2012-03-28Private Equity
Leadership Team
Charlie Good
Co-Founder
Barry Owen
Chief Solutions Architect
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