AmeriLife · 1 day ago
Director IT, Agent Contracting Platform
Clearwater, FL
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expAmeriLife is a leader in the development, marketing, and distribution of insurance solutions. They are seeking a strategic and hands-on Director of IT for the Agent Contracting Platform to oversee the delivery, governance, and operational success of the agent contracting and onboarding ecosystem.
Financial ServicesHealth CareHealth InsuranceInsuranceLife InsuranceMarketing
Responsibilities
Serve as the enterprise owner for the Agent Contracting Platform, defining vision, roadmap, and success metrics
Align platform capabilities with AmeriLife’s distribution growth, compliance requirements, and business strategy
Own prioritization of enhancements, configuration changes, and integrations in partnership with business stakeholders
Oversee all vendor‑managed development, configuration, and release execution
Act as the technical and functional authority validating solution designs, delivery plans, and release outcomes
Ensure vendor delivery aligns with enterprise architecture, security standards, and data governance expectations
Own end‑to‑end platform architecture from an enterprise perspective, including integrations with CRM, licensing, data platforms, identity management, and downstream systems
Partner with Data Engineering and Enterprise Architecture teams on integration design, data quality, monitoring, and scalability
Provide hands‑on technical leadership despite the SaaS delivery model, ensuring informed decision‑making and vendor accountability
Own production stability, platform availability, incident management, and escalation coordination with the vendor
Define and enforce SLAs, KPIs, monitoring, and support processes
Lead root‑cause analysis, post‑incident reviews, and continuous improvement initiatives
Serve as the primary relationship owner for AgentSync and any related third‑party vendors
Manage contracts, SOWs, renewals, roadmap alignment, and performance reviews
Hold vendors accountable for quality, responsiveness, transparency, and value realization
Initially operate as a senior individual contributor with enterprise‑wide ownership and accountability
Establish operating models, governance processes, and documentation that enable future team scaling
Prepare to build, mentor, and lead a dedicated team as the platform and organizational needs grow
Communicate clearly and effectively with senior leaders, providing transparency into risks, delivery status, and opportunities
Qualification
Required
10+ years of progressive IT experience with a strong background in application development or enterprise platforms
5+ years of leadership or platform ownership experience involving vendor‑led delivery models
Proven ability to operate effectively as a hands‑on leader and individual contributor at a Director level
Strong experience with SaaS enterprise platforms
Strong experience with API‑based integrations and data orchestration
Strong experience with SDLC, Agile delivery, and release management
Strong experience with production support and incident management
Demonstrated success managing strategic vendors and complex stakeholder relationships
Excellent communication, analytical thinking, and decision‑making skills
Preferred
Direct experience with AgentSync (Manage, AutoPilot, Producer Sync, Appointments)
Familiarity with agent licensing, contracting, onboarding, or compliance platforms
Insurance, financial services, or distribution‑based business experience
Ability to operate across business, technical, and compliance domains
Comfort influencing without authority in matrixed organizations
Benefits
PTO
Medical
Dental
Vision
Retirement savings
Disability insurance
Life insurance
Company
AmeriLife
AmeriLife provide insurance and retirement solutions to enhance the lives of pre-retirees and retirees.
1001-5000 employees
H1B Sponsorship
AmeriLife has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
$395MKey Investors
Genstar Capital
2022-06-13Secondary Market
2020-01-07Acquired
2019-06-18Debt Financing· $395M
Leadership Team
Scott Perry
CEO
Tim Calvert
Chief Operating Officer
Recent News
2026-01-16
Company data provided by crunchbase