Truist · 7 hours ago
Commercial Loan Servicing Analyst II
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
5+ years expTruist Bank is seeking a Commercial Loan Servicing Analyst II to support their commercial lending portfolios. The role involves identifying and resolving complex issues related to accounts and processes, ensuring quality client service and compliance with regulations.
BankingFinanceFinancial Services
Responsibilities
Lead/support project-oriented work efforts of problem identification and resolution, performance, productivity improvement and quality enhancements and delivery
Proactively participate and assist with cross-training within the department and maintaining written procedures to processes to meet business unit changes, ensuring compliance with policies and government regulations
Exhibit superior knowledge of banking policies and procedures as well as a cross-functional understanding of all regulatory/compliance requirements related to the business unit for risk mitigation and monitoring
Act as a catalyst for change in making recommendations for streamlining functions and processes, providing input and support for business unit’s systems, processes, and policies
Motivate, train, counsel, and encourage lower level teammate’s consistency of operations
Demonstrate an exceptional knowledge of systems and processes while maintaining a growth mindset and risk mitigation
Observe, measure and delegate daily workload to ensure Service Level Agreement adherence and works with technology teams on enhancements
Develop positive communication and relationships with peers, partners, and external clients in resolving expedited work and supports initiatives and other duties as assigned
Master the complex commercial products, processes and systems
Qualification
Required
Bachelor's Degree or work related experience, or equivalent education and related training
Five years of training or work-related experiences in business, finance, lending, compliance/risk or operations
Expert ability to identify, analyze, and resolve issues and draw sound conclusions
Proficient in basic computer applications such as Microsoft Office software products
Professional, courteous, and effective verbal and written communication skills
Adaptability to changing & competing priorities based on business needs and conditions including strong time management, problem solving and organizational skills and the ability to work independently
Ability to initiate positive change, and coordinate or direct the activities of others; which may include training fellow associates
Ability to work and participate in a mutually supporting teamwork environment
Preferred
Experience specific to commercial life of loan servicing
Process improvement Certification
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
2026-01-16
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2026-01-15
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