CrossCountry Mortgage, LLC · 22 hours ago
Director, Infrastructure Engineering
LC10530 - 2160 Superior Avenue, Cleveland, OH
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expCrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees. The Director of Infrastructure Engineering is responsible for designing, building, and delivering CCM's core technology platforms, ensuring high-quality technology builds and operational readiness.
FinanceFinancial ServicesLendingMortgage
Responsibilities
Lead end-to-end delivery of infrastructure and platform initiatives, from approved design through implementation
Translate enterprise architecture standards into deployable, production-ready solutions
Ensure builds meet requirements for scalability, resilience, security-by-design, and cost efficiency
Own technical delivery accountability for infrastructure and platform engineering initiatives
Deliver on‑premises, cloud, and hybrid infrastructure engineering solutions
Design and implement cloud architecture and engineering patterns
Engineer core, WAN, branch, and connectivity network capabilities
Develop and integrate identity and access management (IAM) platform components
Support and optimize core enterprise platforms, including Microsoft 365, collaboration tools, and endpoint foundations
Automate infrastructure through Infrastructure‑as‑Code and standardize repeatable build patterns
Partner closely with Enterprise Architecture to ensure alignment with target-state direction
Enforce standard build patterns, configurations, and engineering guardrails
Reduce architectural drift through consistent implementation and reuse
Partner with security and risk teams to integrate required security controls into all builds, while maintaining independence from audit and compliance functions
Coordinate with Technology Operations to ensure clean handoff, documentation, and support readiness
Partner with the Project Management Office on delivery sequencing, dependencies, milestones, and execution planning
Establish automation and Infrastructure-as-Code as default practices
Drive modernization of legacy platforms where appropriate
Reduce manual build effort, rework, and technical debt over time
Lead and develop engineers across infrastructure, cloud, network, and identity disciplines
Set clear expectations for quality, ownership, and delivery accountability
Promote standardized, process‑driven engineering methods to ensure reliable and predictable delivery
Qualification
Required
10+ years of experience in infrastructure, platform, or systems engineering
5+ years of experience in a senior engineering leadership role
Experience with hybrid infrastructure environments (e.g., on‑premises and cloud)
Experience with cloud platforms (AWS required; Azure preferred)
Experience with network and identity engineering
Experience with enterprise collaboration platforms (e.g., Microsoft 365)
Experience in delivering complex, multi‑team technology initiatives
Thorough understanding of security-by-design principles
Skilled in driving execution and maintaining a consistent delivery focus
Skilled in exercising architectural discipline and adhering to standards
Skilled in structured problem‑solving and maintaining composure in all situations
Skilled in collaborating and working effectively across teams
Skilled in building credibility with both engineers and executive stakeholders
Preferred
Experience in regulated or audit-heavy environments
Benefits
Medical
Dental
Vision
401K
Short-term disability
Employee assistance program
Wellness program
Company
CrossCountry Mortgage, LLC
Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.
5001-10000 employees
H1B Sponsorship
CrossCountry Mortgage, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (16)
2023 (9)
2022 (17)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1.9BKey Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M
Leadership Team
Tom Kraft
Senior Vice President Operations - West
Rob Sampson
Executive Vice President
Recent News
2026-01-24
Company data provided by crunchbase