Santander · 3 weeks ago
VIP Technical Support
Madison Ave Corp
Full-time
Onsite
Senior Level
$75K/yr - $128K/yr
5+ years expSantander is a global leader in the financial services industry, evolving into a technology-driven organization. They are seeking a VIP Technical Support professional to provide high-level technical assistance to Senior Executives, ensuring smooth operation and addressing any IT issues with precision and professionalism.
BankingCommercial LendingFinanceFinancial ServicesPersonal Finance
Responsibilities
Support CEC members with all technical issues
Manage, maintain & support inventory of Executive devices (Laptops, mobile devices, peripherals)
Facilitate on-boarding and off-boarding of Senior Executives and Executive Assistant access and devices
Image and update end user computers
Testing & validation of new updates, patches, and deployments
Support meetings, events, and Board functions
Must be able to walk frequently and lift up to 50 lbs
Qualification
Required
Bachelor's Degree or equivalent work experience: Computer Science/Software Engineering or equivalent field
5-10+ years in VIP Support and supporting technologies
Advanced Windows desktop support
Microsoft Windows 11
Microsoft Office Suite
Microsoft Exchange & Office365
Video Conferencing (Cisco Webex, Zoom, Microsoft Teams)
MDM support experience, preferably Intune
Active Directory & Azure
Project Management
Familiar with ITIL and ITSM processes
Apple iOS & Android device support
Familiarity supporting Macintosh laptops/desktops a plus
Familiarity with Networking; Cisco certifications or work experience a plus
Printer Support
Must have extensive VIP & Executives level support experience and be able to respond to customer questions regarding operation and issues in a polite and precise manner
Must have a good executive presence with strong communication skills and be able to multi-task, manage time effectively, and follow through with assignments
Personal accountability and responsibility is a must
Must be able to walk frequently and lift up to 50 lbs
Preferred
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education
Experience in Microsoft Office products
Fluent in Spanish
Benefits
A fair and competitive rewards package that reflects the impact you create and the value you deliver
Benefits are designed to support you, your family and your well-being, now and into the future
Company
Santander
Banco Santander is a banking firm that specializes in various banking services including retail, commercial, digital, & investment banking.
10001+ employees
H1B Sponsorship
Santander has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-05-30Post Ipo Equity
1987-08-07IPO
Leadership Team
Hector Grisi
Consejero Delegado de Banco Santander
Recent News
2026-01-22
Computer Weekly
2026-01-16
Company data provided by crunchbase