Carrot · 4 hours ago
Sr. Manager, Global Clinical Operations
United States
Full-time
Remote
Senior Level
$140K/yr - $155K/yr
7+ years expCarrot is a global, comprehensive fertility and family care platform, and they are seeking a Sr. Manager, Global Clinical Operations to lead the strategy and growth of their U.S. and Canada provider networks. This role involves operational ownership for expansion workflows and collaboration with various departments to ensure high-quality member outcomes and scalable operational systems.
ConsultingHealth CarePersonal Health
Responsibilities
Lead operations and expansion of U.S. and Canada provider networks including fertility, menopause, low testosterone, gender-affirming care (GAC), and doula networks
Define and operationalize network criteria (eligibility, standards, accreditation) in partnerships with clinical experts
Maintain accountability for provider networks including upholding criteria, provider application management, database accuracy, audits, and escalations
Apply and develop department OKRs into clear growth, quality, and efficiency goals, emphasizing repeatable and scalable processes
Support U.S./Canada clinical program expansion initiatives (e.g., pregnancy, adoption, surrogacy, menopause, low-T), from scoping through steady-state operations
Partner with Product, Medical Experts, Provider Network, and Member Success to ensure operational workflows support strong clinical rigor and seamless member journeys
Lead cross-functional launch readiness, timelines, and execution for expansion workstreams
Build, iterate, and maintain SOPs, playbooks, and decisions to ensure auditability, continuity, and operational clarity
Support credentialing and clinical excellence efforts
Qualification
Required
Bachelor's degree
7+ years of experience in provider network operations, healthcare operations, or clinical operations
Reproductive health clinical experience or medically-related degree: RN, APRN, WHNP, MPH, Obstetrician/Gynecologist, Family Practice OB, or equivalent
3+ years of people management experience
Strong program management, process design, and operational execution skills
Experience defining and managing KPIs in cross-functional environments
Preferred
Experience designing and evolving clinical programs across multiple sites or via telehealth
Comfort operating in ambiguity and fast-paced, evolving organizations
Strong analytical mindset with high attention to detail and ability to context-switch
Excellent written and verbal communication skills, including executive-level summaries and detailed operational documentation
Collaborative, inclusive leadership style with global awareness and cultural sensitivity
Benefits
Health and wellness benefits
Retirement savings plans
Short- and long-term incentives
Parental leave
Family-forming assistance
Competitive compensation package
Company
Carrot
Carrot is a healthcare center that offers fertility care services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$24MKey Investors
U.S. Venture Partners
2020-08-18Series B· $24M
2019-01-01Series Unknown
Leadership Team
Tammy Sun
Founder, CEO
Asima Ahmad, MD, MPH, FACOG
Co-founder and Chief Medical Officer
Recent News
2025-11-18
2025-10-21
Company data provided by crunchbase