EMT International · 1 day ago
Service Technician
Hobart, Wisconsin
Full-time
Onsite
Entry, Mid LevelEMT International is a growing manufacturing company that designs and builds finishing solutions for the printing and packaging industries. They are seeking a Service Technician responsible for delivering exceptional service and support by installing, troubleshooting, repairing, and maintaining machinery and equipment both on-site and in the field at customer facilities.
Information TechnologyManufacturing
No H1B
Responsibilities
Install, troubleshoot, and repair machines and equipment at customer facilities
Conduct equipment inspections, calibrations, and preventative maintenance to ensure optimal performance
Provide technical training to customers on proper equipment usage and maintenance
Assist customers via phone, email, and remote computer access to diagnose and resolve technical issues
Document and communicate solutions to recurring problems to improve overall product reliability
Support the assembly and testing of machines before shipment to customers as needed
Collaborate with the engineering and production teams to address design or manufacturing issues
Maintain detailed records of repairs, parts used, and service history
Complete service reports and ensure proper documentation for billing and warranties
Marking up redlines and providing documentation after completion of project
Qualification
Required
Willingness to travel extensively (up to 80% of the time) domestically often on short notice; international travel available
Proven experience in equipment installation, maintenance, or a related technical field
Strong mechanical, electrical, and troubleshooting skills
Proficiency in reading and interpreting technical drawings, schematics, and manuals
Excellent communication and customer service skills
Applicants must be authorized to work in the United States without sponsorship
Benefits
Tuition reimbursement and ongoing training
Career development and internal growth opportunities
10 paid holidays
Paid vacation
Flexible work schedules
Clean, safe working environment
Health, dental, vision, and life insurance
Short- and long-term disability
401(k) with company match
Employee Assistance Program (EAP)
Wellness incentive program
Company outings like baseball games and golf events
Anniversaries, retirements, service awards, and new-hire welcomes
Community fundraisers, charitable events, and volunteer opportunities
Company
EMT International
EMT International is a premier designer and manufacturer of custom and standardized equipment and accessories for the digital print, converting, paper, document processing, packaging, and printing industries worldwide.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dave Stone
Chief Financial Officer
Brian Geurts
Chief Operating Officer
Company data provided by crunchbase