Mahaska Health · 7 hours ago
Radiology Scheduling Specialist
Oskaloosa, IA
Full-time
Onsite
Entry Level
2+ years expMahaska Health is seeking a Radiology Scheduling Specialist who plays a vital role in ensuring the smooth operation of the radiology department. This position manages scheduling, patient communications, and administrative workflows, serving as a key liaison between patients and healthcare professionals to facilitate timely diagnostic imaging services.
Health CareHospitalMedicalNon Profit
Responsibilities
Schedule and confirm patient appointments for radiological exams
Greet all patients/clients, family, caregivers, and/or visitors to the department/clinic in a friendly manner
Answer phones and take accurate messages in a professional manner
Address patient inquiries with professionalism and empathy
Coordinate imaging procedures across multiple modalities (e.g., X-ray, CT, MRI)
Optimize daily workflow to reduce patient wait times and maximize equipment usage
Assist patients/clients, family, and/or caregivers with the completion of all necessary paperwork including, but not limited to medical history, medications, and insurance
Maintain accurate patient records and imaging documentation
Verify insurance coverage and obtain necessary authorizations
Assist with billing processes and submission of claims when needed
Provide clear instructions regarding exam preparation and follow-up
Communicate effectively with radiologists, technologists, and nursing staff
Monitor compliance with HIPAA and hospital safety protocols
Support inventory management and ordering of supplies
Handle and respond to imaging requests in a timely manner, acquiring all necessary information
Develop effective rapport with referring healthcare practitioners
Prepare necessary documentation including insurance verification/authorization, reports/logs, order forms, etc. in a timely manner according to federal, state, and facility-specific rules and regulations
Consult with members of the team to help maintain appropriate imaging schedules taking into consideration the needs of the provider, patient/client, family, and/or caregiver. Demonstrate the ability to handle changing schedules of patients/clients
Provide appointment reminder phone calls to patients
Provide assistance in patient way-finding and transportation as needed
Present a positive service-oriented approach with patients/clients, family, caregivers, facility staff, and co-workers at all times
Assist with the orientation of new staff, volunteers, and students
Monitor office supply inventory
Demonstrate an ongoing commitment to reducing costs and improving productivity in the department
Maintain positive working relationships with the healthcare team, patient/client, family, and caregivers
Perform necessary housekeeping to help maintain the cleanliness of the department/clinic
Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems
Qualification
Required
High school diploma or general education degree (GED)
Two years of experience in a medical office or radiology setting preferred
Knowledge of medical terminology and insurance processes
familiarity with radiology information systems (RIS) and electronic health records (EHR)
Must have a strong background in Word, Excel, Windows, and Outlook
Must be able to organize and prioritize work, including working autonomously on assignments/projects
Ability to write simple correspondence. Ability to effectively present information in one-on-one settings to patients/clients, family, caregivers, facility staff, and other employees of the organization
Demonstrate flexibility and willingness to change and learn when necessary for efficient department operations
Ability to manage problems involving a few concrete variables in standardized situations
Ability to perform the essential work functions of this job, with or without reasonable accommodations
Ability to relate positively, professionally, and cooperatively with others
Accuracy and attention to detail are a must
Effectively communicate orally and in writing
Company
Mahaska Health
Mahaska Health is a healthcare firm that provides a wide range of medical services such as physical therapy, surgery and maternity care.
501-1000 employees
H1B Sponsorship
Mahaska Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Kevin DeRonde
CEO
Daris Rosencrance
Chief Financial Officer
Company data provided by crunchbase