Managed Health Services (MHS) · 13 hours ago
Program Manager III -
United States
Full-time
Remote
Senior Level
$88K/yr - $158K/yr
5+ years expManaged Health Services (MHS) is a managed care entity that has been proudly serving the state of Indiana for 30 years. The Program Manager III will lead the creation and management of provider and member communication journeys, coordinating cross-functional teams to enhance communication experiences across various modalities.
Health Care
Responsibilities
Provider and Member Communication Journey Creation and Management – Lead cross functional workgroups to design, deliver, and continuously improve the provider and member communication journey across various modalities
Cross-Enterprise Member Communication Management – Coordinate all member communication channels, teams, and vendors to ensure a streamlined experience and reduce abrasion. This will involve coordination with health plan teams, corporate teams (Ex quality and communications), and vendor (local and national) teams to align the full member experience across our SMS text, email, print, and POM campaigns
SharePoint Technical Support for the MHS Document Library – individual will monitor and update the document library approval infrastructure ensuring documents are routing to approvers correctly and updating the logic for approval routing when approvers transition
Vendor Business Owner – Business owner for a local Indiana marketing vendor who provides content, design, and video services to the health plan. Ensure alignment on project scope, delivery, TAT, and quality
MHS Serves and Centene Foundation Marketing & Communications Support – High visibility to leadership and external public relations required in developing these communication campaigns; knowledge and experience to make appropriate business decisions without heavy leadership oversight
Community Stakeholder Meeting Management
Member Story Collection, Follow Through, and Overall Management
Qualification
Required
Bachelor's degree in Business Administration, Healthcare Administration, related field, or equivalent experience
5+ years project implementation, product or program management experience
Preferred
Microsoft Planner
Microsoft SharePoint
Adobe Design
Strong organizational and project management skills
Marketing experience
SharePoint design experience
Benefits
Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Company
Managed Health Services (MHS)
Managed Health Services (MHS) is a managed care entity that has been proudly serving Hoosiers for more than two decades through the Hoosier Healthwise (HHW) and Hoosier Care Connect Medicaid programs and the Healthy Indiana (HIP) Medicaid alternative program.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin OToole
Chairman, President and CEO
Melissa B. Steever, CPA MBA
Plan Chief Financial Officer
Company data provided by crunchbase