Stefanini Group · 4 hours ago
Information Technology Support Specialist
New York, NY
Full-time
Onsite
New Grad, Entry Level
$35/hr - $40/hrStefanini Group is seeking an Information Technology Support Specialist to own the planning and coordination of lifecycle management activities. The role involves ensuring timely execution of migrations and upgrades across regions while maintaining effective communication and documentation throughout the process.
Management Consulting
Hiring Manager
Manisha Singh
Responsibilities
Develop and maintain migration schedules and forecasts (weekly trackers and 3-week outlook)
Plan and coordinate Windows migration cycles, VDI/DaaS adoption, and cloud migration initiatives
Communicate migration plans to users and designated liaisons for remote offices
Update ServiceNow and maintain accurate workflow documentation
Identify exceptions requiring parallel upgrades (e.g., EOL hardware, incompatible apps)
Leveraging Management Studio (migration tool), to provide transparency on migration progress
Review previous year's plans and adjust for current migration cycles
Perform other tasks as required
Strong organizational and planning skills with attention to detail
Ability to manage multiple priorities and communicate effectively across teams
Familiarity with Windows 10/11 upgrade processes, VDI/DaaS strategies, and cloud migration frameworks
Proficiency in ServiceNow and workflow visualization tools
Qualification
Required
Develop and maintain migration schedules and forecasts (weekly trackers and 3-week outlook)
Plan and coordinate Windows migration cycles, VDI/DaaS adoption, and cloud migration initiatives
Communicate migration plans to users and designated liaisons for remote offices
Update ServiceNow and maintain accurate workflow documentation
Identify exceptions requiring parallel upgrades (e.g., EOL hardware, incompatible apps)
Leveraging Management Studio (migration tool), to provide transparency on migration progress
Review previous year's plans and adjust for current migration cycles
Perform other tasks as required
Strong organizational and planning skills with attention to detail
Ability to manage multiple priorities and communicate effectively across teams
Familiarity with Windows 10/11 upgrade processes, VDI/DaaS strategies, and cloud migration frameworks
Proficiency in ServiceNow and workflow visualization tools
Company
Stefanini Group
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase