Four Winds Casinos · 10 hours ago
Training Specialist-Bilingual
New Buffalo, MI
Full-time
Onsite
Mid Level
3+ years expFour Winds Casinos is seeking a Training Specialist-Bilingual to facilitate training for new hires and current employees across various departments. The role involves delivering training programs, adapting teaching methods, and managing training logistics to ensure a positive learning environment.
Gaming
Responsibilities
Independently facilitate New Hire Orientation, Responsible Alcohol Service, Licensing, and Compliance training in person and virtually
Deliver ongoing training programs such as ServSafe, CPR, Food Safety, and Responsible Alcohol Service
Adapt teaching styles and methods to accommodate employees with varying needs, including reading and comprehensive support, while maintaining program instruction requirements
Train departmental instructors and Job Coaches. Ensure accurate completion and submission of training documentation, including sign-in sheets, PANs and Nomination Forms
Prepare and manage training logistics, including, preparing materials, room setup, and ensuring all audio/visual equipment works prior to class
Manage behaviors in a classroom setting and foster a respectful and positive learning environment that promotes inclusivity
Maintains accurate training materials and curriculum to remain current with industry standards and internal policy changes
Communicate effectively with departments, acting as a liaison between employee/department, mentor, and advocate for new hires for a seamless Onboarding experience
Assists with administrative duties, which includes, but is not limited to: record keeping, scheduling, maintaining inventory of training supplies, generating audit reports and other clerical-related requests
Maintain and update personal instructor certifications (e.g., TIPS, ServSafe, CPR)
Maintains the confidentiality of employee and departmental information
Ability to inspire and motivate learning and support their development
Capable of identifying and resolving issues that arise during classes to maintain a productive learning environment
Ability to manage small groups or teams of instructors and Job Coaches as needed
Qualification
Required
Ability to interact positively with people
Effective communication and organizational skills
Basic computer skills
Ability to read, write, and speak English and Spanish fluently
Ability and willingness to travel up to 60% of the time
Level 2 Gaming License
Ability to respond to common inquiries or complaints from applicants or Employees of the Company
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to apply common sense understanding to carry out a variety of instructions furnished in written, oral or diagram form
Preferred
High school diploma or general education degree (GED)
Three to five years' experience in designated area of specialty
Prior training experience
Proficiency in Microsoft Word, Excel and PowerPoint
Company
Four Winds Casinos
Four Winds Casino is a gaming destination in the Midwest.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-04-14
Inside INdiana Business
2024-05-09
Inside INdiana Business
2022-07-08
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