Technical Support jobs in United States
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Kforce Inc · 3 hours ago

Technical Support

Kforce Inc is seeking a Technical Support professional to join their team. The role involves delivering troubleshooting and support for various IT hardware and software, engaging with customers for training, and ensuring compliance with organizational policies.

ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Deliver in-person and remote troubleshooting, deployment, and support for PC hardware, software, and mobile devices, including asset management and tracking
Customer Engagement & Training: Promote IT services, deliver technology updates, and provide one-on-one or group training sessions for peers and customers on new technologies, processes, and orientation
Documentation & Compliance: Accurately document problems and resolutions, maintain service records, and ensure compliance with data retention, security, and organizational policies, including Active Directory management
Security & Risk Management: Execute technical aspects of security, risk, and compliance activities, such as backup compliance, antivirus protection, device encryption, and mobile device management
AV & Infrastructure Support: Support audio/video conference equipment, assist infrastructure teams with hands-on activities, and manage equipment recycling and warranty processing

Qualification

Active DirectoryHelp Desk experienceInfrastructure supportAV supportCustomer engagement

Required

0-2 years of experience of Help Desk experience

Preferred

Active directory experience is preferred
Infrastructure and AV experience is a plus

Benefits

Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance

Company

Kforce Inc

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Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.

H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-05-20IPO
2014-06-08Acquired

Leadership Team

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Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
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Company data provided by crunchbase