PreSales Collective · 22 hours ago
Solutions Engineer, Pre-Sales
New York, United States
Full-time
Hybrid
Mid Level
$220K/yr - $280K/yr
3+ years expPreSales Collective is a company focused on maximizing the value of AI solutions for developers and enterprises. The Solutions Engineer will partner with customers to guide their AI strategy and pre-sales needs, ensuring they achieve tangible business value from OpenAI models and products.
Communities
Responsibilities
Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions
Demonstrate how leveraging OpenAI APIs and ChatGPT can meet customers’ business needs and deliver substantial business value. This includes building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory
Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process
Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process
Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning
Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams
Qualification
Required
3+ years of experience in a technical pre-sales or similar role, managing C-level technical and business relationships with complex global organizations
Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support
Foundational training in programming languages like Python or Javascript
Delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture
Effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done
Humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed
Benefits
Relocation assistance
Company
PreSales Collective
Community for all things PreSales: Leaders + Sales, Solution, Value Engineers + Solutions Architects + Aspiring SEs.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jose Espinoza ☁
PreSales SoCal Co-Founder & PSC Regional Lead
Company data provided by crunchbase