Methodist Le Bonheur Healthcare · 12 hours ago
Customer Service Rep/Facilities
Memphis, TN
Full-time
Onsite
Entry Level
1+ years expMethodist Le Bonheur Healthcare is a reputable organization serving the health care needs of Memphis and the Mid-South for over a century. The Customer Service Rep, Facilities is responsible for being the first point of contact for calls related to facilities management, assisting callers with their inquiries, and creating work order requests.
Health CareHealth DiagnosticsHospitalMedicalPersonal HealthWellness
Hiring Manager
Edward M.
Responsibilities
Receives customer service request telephone calls for building maintenance service
Contacts facility management managers, supervisors and leads to resolve problems/issues with work order requests and/or customer compliants
Reviews and audits work orders to ensure correct coding and follow up
Qualification
Required
High School Diploma or Equivalent
Office administrative 1-3 years
Basic knowledge of the fundamentals of a trade, sufficient to deal with basic service and repairs
Strong administrative and organizational skills
Strong attention to detail and data accuracy
Proficient with MS Office suite of applications along with ability to quickly learn new software applications and information systems
Ability to communicate clearly and effectively with others for the purpose of data exchange, clarification and follow-up
Ability to capture work procedures provided by others accurately and prepare accurate job plans
Preferred
Associates Degree Business Administration/Management
Company
Methodist Le Bonheur Healthcare
Methodist Le Bonheur Healthcare is a comprehensive network dedicated to enhancing the health and outcomes of patients.
10001+ employees
H1B Sponsorship
Methodist Le Bonheur Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (3)
2023 (9)
2022 (15)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Health Resources and Services Administration
2021-07-01Grant· $1M
Leadership Team
Monica Wharton
Executive Vice President and Chief Operating Officer
Kate Dowd
SVP and Chief Legal Officer
Recent News
Methodist Le Bonheur Healthcare
2025-10-10
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2025-09-12
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2025-07-16
Company data provided by crunchbase