Circle of Care · 11 hours ago
Billing Accounts Receivable (AR) Specialist
Circle of Care is a healthcare organization seeking a Billing Accounts Receivable (AR) Specialist to join their billing team. The role involves managing customer service communications related to patient accounts, preparing invoices, and ensuring accuracy in billing processes while adhering to exceptional service standards.
Child CareHealth CareTherapeutics
Responsibilities
Responsible for contacting patient families regarding aging invoices, payment status, and insurance information when applicable
Prepare invoices for patient visits and procedures for assigned locations
Recognize issues that may arise when processing or performing all tasks assigned and report such issues to the manager
Perform an audit to ensure that all payments, or charges, are in balance or take the appropriate action
Appropriate action includes communication with the manager or controller
Use analytical skills to problem-solve when discrepancies occur
Able to answer basic Accounts Receivable process/billing questions posed by various internal/external parties in a timely and knowledgeable manner
Works cooperatively within Accounts Receivable to ensure that all tasks are completed and necessary coverage for all individuals is achieved as noted by the supervisory review
Exceeding this standard involves a willingness to help whenever needed without being asked and prioritizing one's own workload to accomplish this
Present a positive image through professional behavior and appearance
Ability to cope with daily changes in schedule and ensure that work is being processed in appropriate timeframes
Manages job-related pressures and stress in a professional and appropriate manner as observed by co-workers and manager
Qualification
Required
High School Diploma or GED required
Minimum of one year of experience in billing and collections, specifically with Medicaid and Commercial insurance plans
At least one year of experience in a customer service role
Proficiency in Microsoft Office products, including Outlook, Word, Excel, and Teams
Experience in data entry
Ability to maintain concentration for prolonged periods while working on detailed reports
Communication Skills
Financial Acumen
Problem-Solving Abilities
Attention to Detail
Customer Service Orientation
Professionalism
Adaptability
Stress Management
Time Management
Task Management
Excellent oral and written communication
Benefits
Comprehensive Health Coverage: Including Medical, Dental, and Vision Insurance to keep you and your family healthy.
401(k) Retirement Plan: Plan for your future with our retirement savings plan.
Company-Sponsored Life Insurance: Get foundational life insurance coverage at no cost, with the option to upgrade to a higher coverage level to suit your needs.
Short-Term Disability: Financial protection in case of unexpected short-term health issues.
Flexible Spending Account (FSA): Save on out-of-pocket expenses with pre-tax dollars.
Employee Assistance Program (EAP): Access confidential support for personal and professional challenges.
Generous Paid Time Off: Enjoy a healthy work-life balance with ample paid time off.