Spear Physical Therapy · 20 hours ago
Care Coordinator - W 92nd
New York, New York
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrSpear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at their W 92nd St location. The Care Coordinator will support patient care by ensuring a welcoming environment and managing appointment flows while delivering exceptional customer service.
FitnessHealth CareMedical
Responsibilities
Supporting patient care by making our patients feel welcomed and valued
Controlling the flow of the appointment
Responding to all phone calls and emails within 2 hours and always within 24 hours
Guiding patients through the out-of-network experience
Greeting all patients who enter the clinic with a smile
Executing 5-star customer service
Qualification
Required
Previous customer service experience
Someone who is hospitable, welcoming, and team-orientated
Strong communication skills and ability to multi-task
A strong attention to detail and willingness to grow
Preferred
BA.BS degree preferred, not required
Passion for the field hospitality and customer service
Self-motivation and willingness to go above and beyond
Enjoyment of seeking out an opportunity to make an impact daily and connecting with people
A proactive, collaborative, team-oriented attitude because we don't work in silos
You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities
Benefits
One Medical paid membership.
Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
Medical, Dental, Vision Benefits, Commuter FSA Plan.
401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation
Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
Commuter FSA Plans – pretax savings plans for travel to & from work
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc.
Gym membership discounts with Blink & Crunch Fitness.
Company Events - Annual Summer Picnic and Holiday Awards Celebration
Company
Spear Physical Therapy
Spear was founded in 1999 with the mission of combining clinical excellence with an unparalleled patient experience.
Founded in 1999
501-1000 employees
H1B Sponsorship
Spear Physical Therapy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (20)
2023 (6)
2022 (9)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
David Endres
Co-Founder
Recent News
2025-10-23
Company data provided by crunchbase