Lever for Change · 2 days ago
Vice President, Operations
Lever for Change (LFC) connects donors with solutions to significant global issues and is seeking a Vice President, Operations to lead its operational infrastructure during a period of growth. This role involves strategic leadership, overseeing day-to-day operations, and fostering a strong organizational culture while collaborating with internal and external stakeholders.
Non-profit Organization Management
Responsibilities
Serve as a senior partner to the President and CEO, translating vision and strategy into executable operating plans
Lead enterprise-level thinking across the organization, balancing strategic priorities with hands-on execution in a resource-constrained nonprofit environment
Collaborate with the President, CEO, and Senior Leadership Team to develop, refine, and execute multi-year strategic and annual operating plans aligned with budget, staffing, and growth goals
Coordinate and drive execution of cross-functional strategic initiatives, ensuring accountability, timelines, and outcomes
Provide ongoing analysis of the business model; recommend pivots, service models, and new product lines to ensure long-term sustainability and impact
Develop and deliver clear management, donor and Board reporting on financial performance, operational metrics, and progress against strategic goals
Advise Senior Leadership Team colleagues on the operational implications of new programs, partnerships, and revenue opportunities
Lead special projects at the request of the President or CEO
Oversee day-to-day operations of Lever for Change, ensuring efficient, compliant, and scalable systems. Areas of responsibility include finance, operations, human resources, legal, grants administration, and IT
Oversee all operations related contractors and managed service providers for the organization
Oversee financial planning and oversight, including short- and long-term financial modeling, budgeting, forecasting, and internal controls
Build and manage a lean team, including recruitment of new HR, finance, IT and operations team members supplemented by external vendors, to deliver with excellence and efficiency
Ensure compliance with contractual, legal, regulatory, and government requirements
Oversee contracting processes; serve as primary liaison to external legal counsel and administrative services; and review and approve all contracts and amendments prior to signature
Negotiate and manage contracts and oversee relationships with external vendors, consultants, and service providers
Serve as the organization’s lead for culture-building and change management during a period of growth and transition to operational independence
Collaborate with all business unit leaders as a strategic thought partner and operations and management specialist
Design and oversee recruitment, onboarding, training, and professional development systems that support performance, inclusion, and retention
Ensure clear, equitable policies and procedures across all business units and enforce them consistently
Strengthen internal communications and cross-departmental collaboration; foster a transparent, supportive, and high-performing culture
Address staff needs with discretion, efficiency, and follow-through
Build and manage the operations team, including operations team members and outsourced partners, aligning structure and capacity to strategic needs
People management for two direct reports, with potential for 1- 2 additional team members in the first 12-18 months, and primary liaison with external vendors and administrative service firms
Qualification
Required
Advanced degree (MBA, MPA) or equivalent relevant experience
Senior operations leadership experience in a nonprofit, social impact organization, or client-facing service environment; experience with philanthropic donors strongly preferred
Demonstrated success in startup or high-growth environments (nonprofit or for-profit) and have successfully scaled operation systems to support a small team (~15-20 people) to a larger team of (100+ people)
Proven track record of contracting and managing Managed Services providers
Proven change manager with experience building systems, teams, and processes from the ground up
Financially savvy and politically astute leader with strong analytical, organizational, and problem-solving skills
Track record of developing and managing budgets, operational plans, and strategic initiatives
Exceptional written and verbal communicator; able to influence across levels and disciplines
Enthusiastic to roll up their sleeves and move between strategic leadership and hands-on execution
Strong coalition builder and negotiator with experience working with Boards of Directors
Service-oriented leader who values operational excellence as a driver of mission impact
Benefits
Generous total compensation package that emphasizes both base salary and a comprehensive benefits package to support your life, health, and well-being.
Company
Lever for Change
Lever for Change connects donors with bold solutions to the world’s biggest problems—including issues like racial inequity, gender inequality, lack of access to economic opportunity, and climate change.