3 Day Blinds · 1 day ago
Local Market Manager
Woodbridge, NJ
Full-time
Onsite
Mid Level
$65K/yr - $80K/yr
3+ years exp3 Day Blinds is a national retailer and manufacturer of custom-made window treatments. The Local Market Manager will support new Design Consultants by providing coaching and feedback to enhance their skills and ensure their success in the field.
ConsultingInterior DesignRetail
Responsibilities
Provide support to new DCs on ride-alongs 5 days a week for first 3- 4 weeks of selling, and subsequently provide feedback/coaching to the DC that is specific and actionable
Support new DCs success by reviewing training items and by coaching to opportunities that arise on appointments
Assist new DCs with reviewing of client invoices to catch potential errors before order goes into production
Verify accuracy of window measurements while on ride-alongs
Provide the DSM with accurate, substantive, and timely written & verbal feedback including issues being seen in the field
Help instill good habits in new DCs that will lead to their success: time management, following processes, responding in a timely manner to all email inquiries from Corporate Office, DSM and Customer Care
Improve sales error occurrence and first time installation rates by researching and understanding causes of DC errors, coaching DCs, and providing feedback in team meetings
Partner with installers to identify causes of measuring errors and assist with measuring workshops in coordination with the Training Department or Installed Services Department
Present product related updates in team meetings as required by Training Department
Help coordinate installer ride-alongs with new hires during training
Live our Core Values of Integrity, One Team, Excellence, Superior Client Experience and Passion, to Delight our Customers
Qualification
Required
Well defined relationship-based service skills, with demonstrated customer service orientation
Strong ability to manage competing priorities in a timely manner, and multi-task within a fast-paced and dynamic environment
Ability to learn quickly and be resourceful
Ability to understand and carry out oral and written instructions and request clarification when needed
Excellent interpersonal and communication skills
Ability to work independently, but also engage successfully in a team
Well organized with attention to detail and consistent follow through
High school degree or equivalent is required
Proficiency with Microsoft Windows based platforms such as Word and Outlook
Reliable transportation, a valid driver's license and proof of insurance
Ability to both travel overnight and commute back and forth each day; approved travel related expenses are paid for by the company and we offer a per diem when overnight stay is required
Can lift & carry up to 35 pounds
Preferred
2 year college degree is preferred in a related discipline preferred
2 years of facilitate training experience preferred
3-5 years of retail or in home sales support experience preferred
Experience within window treatment industry preferred
Benefits
Medical
Dental
Vision
Time off
401(k) plan with a degree of employer matching
Short-term and long-term disability benefits at no cost to you
Company-paid life and accidental death and dismemberment insurance
Six weeks of paid parental leave
Amazing discounts on our 3 Day Blinds products
Company
3 Day Blinds
3 day Blinds is an industrial design company that offers affordable blinds, shutters, shades, curtains, and drapes.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-12-04Acquired
1998-03-13Private Equity
Leadership Team
Dan Williams
Chief Revenue Officer
Recent News
Company data provided by crunchbase