TaskUs · 5 hours ago
Senior Human Resources Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
12+ years expTaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. The Senior Manager of People Operations will plan, direct, and coordinate Human Resource activities, partnering with stakeholders to establish HR strategies that enhance employee satisfaction and business performance.
Call CenterCustomer ServiceOutsourcing
Hiring Manager
Melissa Arango Gallo
Responsibilities
Provide counseling to employees and supervisors as needed and appropriate
Partner with the business and functional stakeholders to establish and execute Human Resources Strategies that drive business performance
Responsible for the orientation and training of new staff members including leaders
In charge of terminations and you’ll be providing exit interviews
Drafting and implementing employee rules, regulations and policies that would govern our employees’ standards of behavior, which should be aligned by the Global Policies of the Company
Have an effective partnership with the internal teams (leadership, Operations, marketing, BED, recruitment, etc.) to ensure the success of the People Operations Department
Work with the legal team on any and all documentation and/or compliance matters (i.e. Ministry of Labor, other regulatory agencies) as well as in instances where labor litigation is needed
Responsible for making sure that the TaskUs Core Values is inculcated into each and every employee in your site
Qualification
Required
At least 12 years relevant experience in Human Resource Management
Knowledgeable in strategic planning, employee relations, and labor litigation
Experience in the BPO industry and working with multi-jurisdictional teams. (A Plus, if you have any.)
Experience in preparing project proposals and progress reports
Benefits
World-class benefit packages
Competitive industry salaries
Inclusiveness and community impact
Internal mobility
Professional development
Company
TaskUs
TaskUs is a customer care and back office support company that helps companies provide exceptional experiences for their customers.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$279MKey Investors
Blackstone GroupNavegar
2025-08-27Private Equity
2025-05-09Acquired
2021-06-11IPO
Leadership Team
Bryce Maddock
CEO
Jaspar Weir
Co-Founder and President
Recent News
2025-11-11
2025-11-08
Company data provided by crunchbase