Carvana · 9 hours ago
Dealership Attendant
Sacramento, CA
Full-time
Onsite
Entry Level
$22/hr - $24/hr
2+ years expCarvana is the fastest-growing used automotive retailer in U.S. history, seeking Customer Advocates to enhance the car-buying experience. In this role, you will be the face of the company, guiding customers through the vehicle buying process and ensuring a seamless experience.
AutomotiveAutonomous VehiclesE-Commerce
No H1B
Responsibilities
Serve as the primary point of contact for customers in the showroom, guiding them from initial inquiry to sale and post-sale follow-up
Work with customers in-store and via phone/email/text to understand their needs. As needed, facilitate Showroom visits and test drives based on preferences
Finalize vehicle selection and support order placement from dealership inventory or online platforms
Deliver a seamless, white-glove experience by setting up app connectivity and providing detailed warranty and maintenance information
Proactively move customers through the sales funnel, quickly responding to inbound leads and providing helpful action-oriented customer support
Act as a CDJR product specialist, remaining up-to-date with all OEM training and product updates across the CDJR lineup. Be customers’ go-to source for vehicle-related questions, ensuring customers feel confident and informed in their purchase decisions
Guide customers through real-time in-dealership carvana.com sales using Carvana’s proprietary tools such as Carma and Cruise Control
Guide customers through the Carvana New Car pickup and STC drop-off processes
Engage in B2B sales by building relationships with local businesses to drive fleet sales for CDJR
Continue customer engagement beyond the point of sale, checking in at key ownership milestones (e.g., first service, anniversaries)
Maintain regular communication to ensure customer satisfaction, answer follow-up questions, and foster long-term relationships
Maintain a clean, organized, and visually appealing sales lot. Ensure vehicles are neatly parked, aligned, and merchandised with proper key tags and clean interiors/exteriors
Regularly review and scan inventory to ensure high quality and accurate location tracking
Qualification
Required
At least 2 years of customer-facing experience
Must be at least 21 years of age
Possess a valid driver's license
Must be able to read, write, speak, and understand English
Detail-oriented and organized, with a strong sense of ownership and accountability
Excellent communicator, both in-person and digitally
Comfortable quickly learning new platforms and systems
Knowledgeable or eager to become an expert in CDJR products and automotive trends
Benefits
401(k) with Carvana match
100% Company Paid Healthcare Premiums plus Dental + Vision benefits
Wellness program to support mental, physical and financial health
Pet care savings program
Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Tuition reimbursement
Student loan repayment program
Carvana Shares
Employee Stock Purchase Plan discount
Extensive internal growth and professional development opportunities
Company
Carvana
Carvana is an e-commerce platform that buys and sells used cars.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.16BKey Investors
Stellantis-FsAlly Financial
2025-11-19Post Ipo Debt· $99M
2023-07-27Post Ipo Equity· $225M
2022-02-24Post Ipo Debt· $3.27B
Leadership Team
Ernie Garcia
Founder and CEO
Shekita Hayes
Co-Founder/COO
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
Company data provided by crunchbase