TA Services · 6 hours ago
Cross Border Account Manager
Indianapolis, IN
Full-time
Onsite
Mid Level
$65K/yr - $65K/yrTA Services is a logistics company focused on moving business forward through various services including freight brokerages and cross-border logistics. The Cross Border Account Manager will manage customer relationships, drive retention, and support revenue growth while leading operational performance reporting and customer onboarding.
Transportation
Responsibilities
Serve as the primary point of contact for cross-border customers, building strong relationships to retain business and grow wallet share through consultative selling
Lead monthly and quarterly business reviews, providing customers with operational and service performance data, and ensuring visibility into success metrics
Identify opportunities for revenue growth, engineering savings, and margin improvement by partnering with Operations and leveraging TA service modes and expertise
Participate in and lead RFQs and spot quote opportunities, coordinating internal and external stakeholders to deliver timely and competitive solutions
Lead onboarding of new and returning customers, ensuring scope alignment, execution readiness, rate card maintenance, and contract rate audits
Qualification
Required
Bachelor's degree in Supply Chain Management, Business, or a related field required
Experience in Account Management or Inside Sales required
Background in logistics operations with an emphasis on problem-solving and network development
Proficiency with logistics and business software, including McLeod, MercuryGate, CRM systems, Microsoft Office Suite, and Power BI
Comfortable using standard office tools and technology
Customer-centric with a strong service mindset
Operationally proficient with high attention to detail
Strong communicator, both written and verbal
Highly organized, able to manage multiple priorities simultaneously
Collaborative team player who thrives in a cross-functional environment
Benefits
Accrue up to five days PTO in first year.
Two-weeks vacation, plus one week PTO accrue on first anniversary
Medical, Dental, Vision, Life Insurance, Disability
Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program
Company
TA Services
TA Services provides customers a wide range of trucking and transportation management services in third-party logistics.
Founded in 1986
501-1000 employees
Funding
Current Stage
Late StageRecent News
2026-01-20
2025-09-25
GlobeNewswire News Room
2025-03-19
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