Serv Recruitment · 23 hours ago
Chief Operating Officer
United States
Full-time
Remote
Director/ExecutiveServ Recruitment is seeking a driven Chief Operating Officer to help scale their fast-growing Bitcoin mining infrastructure company, Abundant Mines. The role involves architecting the operating backbone of the business, stabilizing departments, and implementing scalable systems while collaborating with the leadership team.
Staffing & Recruiting
Hiring Manager
Jackie Serviss
Responsibilities
Own day-to-day execution across Ops, Billing, Sales, and Customer Service
Run the operating cadence: weekly exec meetings, KPI dashboards, and performance reviews
Build internal communication systems to reduce dependency on founders
Assess and support (or restructure) department leads across multiple verticals
Lead cross-functional projects across customer operations, sales, and billing
Align all teams to a shared rhythm with clear ownership and deliverables
Design and implement scalable SOPs, playbooks, and internal reporting systems
Overhaul broken or manual financial and billing systems disrupted by recent vendor changes
Build customer support systems that prevent fire drills and protect client experience
High trust and autonomy to triage problems, set priorities, and implement durable fixes
Authority to build new layers of leadership and upgrade underperforming systems or talent
Collaborate directly with current COO and executive team to shape future org structure
Qualification
Required
Has scaled a company from less than $20M to $50M+ revenue
Proven operator across complex, cross-functional environments
Experience implementing systems in billing, operations, customer service, and team performance
High-agency leader comfortable in high-ambiguity, high-growth startups
Strong communication and ability to create clarity quickly
Willingness to work alongside and potentially succeed current COO
Preferred
Industry experience in Bitcoin mining, infrastructure, or energy
Familiar with QuickBooks and internal finance workflows
Prior experience rebuilding systems after disruption such as vendor exits or deplatforming
Open to starting fractional or project-based with potential path to full-time COO
Company
Serv Recruitment
Serv Recruitment Agency is an Executive Search Firm helping growth organizations find top talent in the market.
Founded in 2018
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase