Best Interest · 1 week ago
Senior Loan Processor
West Bloomfield Township, MI
Full-time
Hybrid
Mid, Senior Level
$50K/yr - $60K/yr
5+ years expBest Interest is part of the Clever Real Estate ecosystem, focused on connecting people with trustworthy advice and solutions for their real estate journey. They are hiring a Senior Loan Processor to support their mortgage operations team, managing a high-volume pipeline and ensuring timely loan closings while resolving complex issues.
Financial Services
Hiring Manager
Krista G.
Responsibilities
Own the loan pipeline from submission through funding and post-close follow-ups
Manage a high-volume, purchase-focused pipeline (up to ~30 active loans) while consistently closing 20–30 loans per month
Maintain momentum across files, resolving conditions and removing blockers without unnecessary delays
Communicate clearly, confidently, and proactively with borrowers, realtors, loan officers, lenders, and internal partners
Navigate high-pressure and time-sensitive situations with composure and professionalism
Escalate risks early with context and proposed solutions
Use ARIVE LOS as the system of record, keeping workflows, milestones, notes, and documentation accurate and current
Ensure each file tells a clean, compliant, real-time story from submission through post-close
Follow and reinforce Best Interest’s communication and documentation standards
Relentlessly protect closing dates by anticipating risks, managing conditions, and coordinating across all parties
Proactively address last-mile issues related to underwriting, appraisal, title, or funding
Independently resolve complex loan scenarios, escalating only when necessary and always with recommended paths forward
Qualification
Required
5+ years of mortgage loan processing experience
Direct experience operating in broker, wholesale, and non-delegated correspondent lending environments
Strong purchase-loan experience with tight contract and closing timelines
Hands-on experience managing the full loan lifecycle: submission → underwriting → CTC → funding → post-close delivery
Proven ability to handle complex loan files (self-employed borrowers, layered assets, income nuance, appraisal or title challenges)
Demonstrated history of personally supporting high monthly loan volume
Preferred
Hands-on ARIVE experience in a live production environment is nice to have
Comfort operating in growth-stage ambiguity with evolving processes
Benefits
Medical, dental, vision, and life insurance
18 days PTO (increases with tenure) + 10 paid holidays
401(k) Plan: Retirement plan through Guideline
6–12 weeks
3 free counseling sessions & weekly optional meditation
Company
Best Interest
The market will always change, working with professionals that have your best interest shouldn't.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Cody Schuiteboer
CEO
Patrick Martin
President and Co-Founder
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