FMOL Health · 22 hours ago
FranU Application System Specialist 2
Baton Rouge, LA
Full-time
Onsite
Senior Level
6+ years expFMOL Health is seeking an Application System Specialist 2 to build and support core applications associated with Higher Education. This role involves optimizing application functionality, coordinating cross-functionally, and providing expertise in application lifecycle management.
Health Care
Responsibilities
Actively engages the Catholic and Franciscan mission and identity of Franciscan Missionaries of Our Lady University by modeling the Franciscan values, honoring the legacy of the founding congregation, promoting justice for the communities we serve, and ensuring that the management of core applications supports the university’s values and goals
Documents and updates knowledge information in the IT Support ticketing system
Makes recommendations for changes to core applications in an effort to create efficiencies and reduce/eliminate future problems
Communicates and collaborates with cross functional teams made up of technical and non-technical stakeholders to meet business requirements
Anticipate contract renewals and roadmap features in order to assist in generating meaningful and productive vendor interactions and obtaining accurate proposals
Completes projects and tasks assigned by the supervisor
Provides and demonstrates knowledge in building and configuring end user functions on system-level and multi-user core applications
Works regularly with operational business owners to produce meaningful and productive solutions
Implements recommended core application changes using change control methodology and IT Support ticketing system
Assists in the review, testing, and implementation of core application changes
Implements upgrades and patches using change control methodology and IT Support ticketing system
Monitors alerts, health checks, and performance of core applications
Communicates with other departments within the organization to develop analysis of data, tools, and metrics
Facilitates support with vendors and System Administrators, as needed, for core application issue resolution
Demonstrates awareness of roadmap of features and functionality of core applications in order to determine which version/revision the organization should target
Coordinate IT and vendor resources with internal stakeholders, including business owners and department leads
Serve as a liaison between technical teams, vendors, leaders, students, faculty, and staff
Meet regularly (monthly, quarterly, etc.) with business owners to review needs and determine updates and configuration changes for core applications
Communicate impact of outages or functional issues to appropriate stake holders
Possesses keen understanding of Higher Education core applications and integrations
Is familiar with core application key contacts (FranU power users, FranU IT, FMOLHS IS, vendor, and other players) in order to efficiently solve problems and enable functionality
Participates in capturing errors, logs, and collaborating with stakeholders to do the same to resolve issues and enable functionality
Performs pre-deployment and post-deployment application changes, integration and maintenance in conjunction with vendor development and operational support teams
Monitors alerts and performs health checks of core applications, integrations, reporting and performance
Mentor other IT team members and power users
Work with stakeholders (customers, leaders, IT team members from FranU and FMOLHS IS, vendors, and others) for consultation to develop plans for build and support of core applications
Document issue resolution and change control plans and activities using the IT Support ticketing system
Encourage customers to request assistance with core applications using the IT Support ticketing system or create your own tickets
Follow standard change control process using non-production environments where available
Document time in IT Support ticketing system
Stay abreast of latest developments regarding core applications
Maintain regular interactions with vendors regarding roadmap of features and functionality of core application releases, versions, and revisions
Use Udemy and other available tools to keep up with industry standards and sharpen administrative toolset (MS Copilot, vendor supplied tutorials)
Develop roadmap to achieve organizational, departmental, and personal goals
Attend virtual and, at times, in-person conferences to develop and maintain roadmap of features/functionality and to develop and maintain key professional relationships (networking)
Develops and implements data driven performance improvement methodologies
Maintains accurate records for use in evaluating core application performance
Identifies ways to improve current core application services
Keeps leadership and appropriate stakeholders informed of enhancements, issues and resolutions
Ensures security, integrity, and privacy of FranU in conjunction with organization policies and procedures
Perform additional tasks as assigned
Maintain flexibility to support evolving business needs and core applications changes
Qualification
Required
Six (6) years of Higher Education core applications build and support experience
Bachelor's degree in Computer Science or related field
Strong verbal and written communication skills
Excellent interpersonal skills, including conflict management and working collaboratively as part of a team
Excellent organizational and time management skills
Knowledge of relevant federal, state, and institutional higher education compliance and regulations
Proficient with core applications associated with Higher Education
Ability to build and test core applications and integrations
Preferred
Master's degree, preferred (May substitute four (4) years of experience in Higher Education core applications build and support for Bachelor's degree)
Company
FMOL Health
FMOL Health is a bold, connected health system that delivers care that prioritizes people – every patient, every community, every time – while honoring the unique character of each market we serve.
10001+ employees
H1B Sponsorship
FMOL Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (30)
2023 (25)
2022 (36)
Funding
Current Stage
Late StageLeadership Team
Richard R. Vath
Interim President and CEO
Eric Clay
Vice President and Chief Security Officer
Recent News
Franciscan Missionaries of Our Lady Health System
2025-11-03
2025-10-11
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