Ascent Insurance Group · 2 days ago
Employee Benefits Account Manager
Oklahoma City, OK
Full-time
Hybrid
Entry, Mid Level
2+ years expAscent Insurance Group is a trusted partner in navigating the complex world of insurance, providing tailored solutions for clients since 2006. The Employee Benefits Account Manager will be responsible for servicing and managing group benefits accounts, ensuring clients receive exceptional support and guidance while collaborating with internal teams.
Insurance
Responsibilities
Serve as the primary point of contact for group benefits clients
Provide proactive client support, including policy servicing, enrollment processing, renewals, and plan changes
Educate clients on their benefits options and assist with claims issues or policy questions
Ensure accuracy in all policy documentation and client communications
Assist agents in gathering quotes from carriers and preparing plan comparisons
Work with clients during the renewal process to ensure timely and seamless plan transitions
Maintain compliance with industry regulations and carrier requirements
Process policy updates, terminations, and additions as needed
Keep accurate records in agency management systems
Work closely with producers, carriers, and internal teams to ensure smooth operations
Independently handle routine client requests and problem-solving, escalating issues when necessary
Qualification
Required
Minimum of 2 years of experience in the employee benefits insurance field, including group health, life, and ancillary benefits
Prior experience supporting benefits accounts in an insurance agency or brokerage, with a strong focus on client service and administrative support
Active Oklahoma Life & Health Insurance License required
Working knowledge of AMS360 preferred; experience with other agency management systems will be considered
Working knowledge of Employee Navigator or similar benefits administration platforms
Proficiency in Microsoft Office Suite
Comfortable with technology, including agency management systems and online carrier portals
Strong written and verbal communication skills, with the ability to explain benefits concepts clearly and professionally
High attention to detail, ensuring accuracy in enrollments, renewals, documentation, and policy processing
Self-motivated and proactive, able to manage assigned tasks independently and escalate issues when appropriate
Ability to work effectively in a fast-paced environment, balancing multiple deadlines and priorities
Local travel will be required for client meetings or enrollment support
Preferred
Working knowledge of AMS360 preferred; experience with other agency management systems will be considered
Working knowledge of Employee Navigator or similar benefits administration platforms
Benefits
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
Company
Ascent Insurance Group
Since 2006, the Ascent Insurance Group, formerly known as Linsenmeyer Bogie and Varnell Insurance Agency, has proudly represented a handpicked selection of financially responsible and reputable national insurance brands.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase