PurePaws.io · 13 hours ago
Veterinary Receptionist
Brooklyn, NY
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrPure Paws Veterinary Care of Clinton Hill is a modern, full-service animal hospital proudly serving the Brooklyn community. They are hiring a part-time Customer Service Professional to deliver knowledgeable service at the front desk, ensuring smooth appointments and strong client relationships while communicating effectively about veterinary care.
Non-profit Organization Management
Responsibilities
Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
Escort clients to exam rooms, assist in relaying key information between clients and clinical staff
Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care
Process payments, manage invoicing, and schedule future appointments with attention to detail
Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
Help maintain a clean, organized, and client-ready environment—including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Qualification
Required
Previous experience in the veterinary field is required
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
Benefits
401(k) with a generous company.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Company
PurePaws.io
Responsible breeders. Loving homes. Happy pups
Founded in 2025
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase