Meador Staffing Services · 4 days ago
Bilingual Customer Service Representative (Insurance – Training Provided)
Meador Staffing Services is a local insurance agency looking for a bilingual customer service professional to join their team in Pasadena, TX. The role involves providing customer service support, assisting with insurance policies, and preparing for licensing, all while receiving paid training and career growth opportunities.
Human ResourcesInformation TechnologyManufacturing
Responsibilities
Provide friendly, professional customer service in English and Spanish
Assist customers with basic policy questions, billing inquiries, and payments
Support licensed agents with account updates, renewals, and documentation
Process paperwork and maintain accurate client records
Learn agency products, carriers, and systems through structured training
Build positive relationships and contribute to an excellent customer experience
Qualification
Required
Bilingual in Spanish & English (required)
No insurance experience required
Strong communication and problem-solving skills
Reliable, organized, and detail-oriented
Willingness to learn new systems and industry terminology
Friendly, professional attitude with a genuine desire to help people
Preferred
Customer service experience preferred (retail, hospitality, call center, banking, medical office, etc.)
Benefits
Paid training
Company-paid
Company
Meador Staffing Services
Meador Staffing Services is a staffing and recruiting company providing clerical, manufacturing, and engineering staffing solutions.