Nordstrom · 2 days ago
Internal Investigator - Northwest
Seattle, WA
Full-time
Onsite
Senior Level
$76K/yr - $122K/yr
5+ years expNordstrom is a leading fashion retailer, and they are seeking a Regional Internal Investigator. This role is responsible for assisting with internal case identification, development, and resolution of internal theft cases while collaborating with various teams to enhance asset protection efforts.
E-CommerceFashionRetail
Responsibilities
Agent training, internal case identification, development and resolution of high-quality internal theft cases supporting Asset Protection teams throughout their assigned region
Certify AAPM, APM’s to conduct employee interviews
Meet with investigators individually to review progress of priority investigations to determine next steps
Approve investigations for presentation to Store Manager
Assist in the interview preparation and case development for store-executed interviews
Communicate with AP team on the progress of priority investigations
Manage execution of high-risk internal theft investigations within the region
Conduct weekly business review calls with assigned Regional Assets Protection Managers
Develop custom reporting queries based on theft trends and/or potential exposure
Review Queue and APIS Internal Incident Report to ensure investigations are opened based on solid evidence
Hold monthly training calls, support all region internal investigations
Strong understanding of core Asset Protection goals and competencies, and a demonstrated ability to apply them in support of business and pyramid priorities
Plans, facilitates and/or executes multiple internal cases simultaneously balancing Nordstrom priorities and effect on shrink
Stay current on industry practices and issues, assessing and communicating their potential impact on the business
Achieve quality, efficiency, and integrity standards for investigations
Review cases in APIS to close and approve
Communicate effectively in a variety of settings and tailor messages to fit the audience. Exhibit a high level of proficiency and professionalism in your interview style
Accept assignments that broaden capabilities by clarifying plans and objectives and ensuring timely delivery
Utilize all available resources, data, investigative tools, and Asset Protection systems to investigate and mitigate internal theft in our stores
Use good judgement in all situations; partner with supervisors on new ideas and solutions to improve theft detection and investigative techniques
Travel to visit stores within the region
Qualification
Required
5+ years Loss Prevention Experience or Equivalent, Law Enforcement or Military Experience
Strategic, operational, and interpersonal skills demonstrating broad expertise in Asset Protection, multi-unit management and internal theft resolution
Wicklander/Zulawski Basic Interview Certification
Previous exception reporting experience
Proficiency in Microsoft Office suite of applications
Benefits
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
Company
Nordstrom
Nordstrom is an online fashion retailer that specializes in fashion, footwear, accessories, and beauty.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$969.45MKey Investors
Ryan CohenEl Puerto de Liverpool
2024-12-23Acquired
2023-02-03Post Ipo Equity
2022-09-16Post Ipo Equity· $294.45M
Leadership Team
Erik Nordstrom
Chief Executive Officer
Alexis DePree
Chief Operating Officer
Recent News
2026-01-23
2026-01-23
2026-01-22
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