Toast · 20 hours ago
Senior Manager, Trade and Hardware Compliance
Boston, MA
Full-time
Hybrid
Senior Level, Lead/Staff
$159K/yr - $254K/yr
10+ years expToast is a technology company focused on helping restaurants and local businesses thrive in a digital world. The Senior Manager, Trade and Hardware Compliance will lead the hardware regulatory and trade compliance efforts, ensuring that Toast's products can be compliantly manufactured, shipped, and sold globally while collaborating with various teams to mitigate risks and establish compliance processes.
DeliveryPoint of SaleSaaS
Responsibilities
Develop and own the hardware regulatory and trade compliance program end-to-end: build a compliance program to support Toast’s efforts to legally import, export, and sell hardware across domestic and new international markets, including certifications, filings, disclosures, and ongoing reporting obligations
Conduct comprehensive and holistic compliance audits and risk assessments of current practices: assess current products, SKUs, markets, and certifications; identify gaps, emerging risks, and mitigation plans; and establish a clear baseline compliance posture
Partner closely with hardware product, operations and supply-chain teams: collaborate across the organization on product standards and certifications, import/export requirements, classification, and cross-border movement of hardware, while maintaining clear ownership of regulatory obligations. Provide guidance on necessary registration and import/export licenses required for current and future markets
Influence hardware design: advise product and operations teams on regulatory implications of design decisions, safety and radio/FCC requirements, environmental and chemical regulations, and SKU proliferation
Navigate evolving global regulations: stay ahead of rapidly changing hardware, environmental, sustainability, and reporting requirements (e.g., FCC, EU regulations, domestic state-level requirements) and translate them into actionable guidance
Establish scalable compliance systems: build repeatable processes, documentation standards, and ownership models that scale with global growth
Serve as a cross-functional leader: partner with Product, Hardware Engineering, Supply Chain, Operations, Legal, and external logistics partners to ensure compliance is embedded throughout the hardware lifecycle
Manage external partners and advisors: work effectively with testing labs, certification bodies, logistics partners, and external consultants while retaining internal ownership of compliance strategy and decision-making
Create visibility and accountability: develop clear reporting, documentation, and visibility into compliance status, risks, and remediation progress
Qualification
Required
10+ years of experience in hardware regulatory and trade compliance, product compliance, or compliance engineering within complex, global hardware environments
Demonstrated experience owning regulatory compliance for physical products across multiple markets, including certifications, testing, and ongoing reporting requirements
Strong technical fluency, ideally supported by an engineering degree or equivalent hands-on experience
Proven ability to conduct compliance audits and risk assessments, identify gaps, and drive remediation in ambiguous or evolving environments
Experience partnering closely with supply chain and logistics teams to support global hardware movement
Excellent cross-functional communication and influence skills; able to translate regulatory complexity into clear, practical guidance
Comfortable operating with incomplete information and making judgment calls based on analysis and risk assessment
Preferred
Experience in highly regulated and large-scale/global technology companies
Experience supporting international expansion and multi-year hardware product lifecycles
Prior people leadership or the desire to build and lead a compliance team over time
Benefits
Cash compensation (overtime, bonus/commissions, if eligible)
Benefits
Equity (if eligible)
Company
Toast
Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.
1001-5000 employees
H1B Sponsorship
Toast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (32)
2023 (39)
2022 (66)
2021 (29)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$961.95MKey Investors
12 West CapitalT. Rowe PriceBessemer Venture Partners
2021-09-22IPO
2020-11-23Secondary Market· $60M
2020-02-14Series F· $400M
Leadership Team
Aman Narang
CEO and Co-Founder
Steve Fredette
Co-founder and President
Recent News
Crunchbase News
2026-01-23
2026-01-22
Company data provided by crunchbase