Sherwin-Williams · 21 hours ago
Co-Op, E-Business Operations
Cleveland, OH
Full-time
Onsite
New GradSherwin-Williams is a leading company in paints and coatings, dedicated to improving the world through their innovative solutions. The Co-Op, E-Business Operations role involves supporting the digital experience across various customer touchpoints and collaborating with multiple teams to enhance operational efficiencies in e-business operations.
ChemicalManufacturingSales
Responsibilities
Support the day-to-day business operations and incident management of the digital experience that consists of websites, mobile apps, online procurement, digital in-store, and includes content management, personalization, customer identity/login, ecommerce, pricing, promotions, order management, fraud monitoring and fulfillment spanning over the Consumer Brands Group and Paint Stores Group divisions
Partner with Customer Service and Retail Store Operations on issue escalations, triage, resolution, and process improvements
Enable online access for Paint Stores Group national customers, demo digital tools upon request, intake issues from sales team and customers and resolve/log accordingly
Partner with Digital Marketing and IT partners to triage defects logged in release testing to assess criticality for Paint Stores Group and Consumer Brands Group code deployments, depending on immediate business need
Assist team members with weekly, monthly, and quarterly reporting of key E-Business Operations metrics to distribute to various Marketing and IT stakeholders
Assist with content curation for weekly E-Business Operations readouts and quarterly Global Architectural Marketing E-Business team presentations
Assist leadership in preparation for Paint Stores Group customer facing and/or district facing digital demos
Qualification
Required
Minimum High School education or equivalent
Availability to work in a long-term co-op (9-12+ months)
The ideal candidate must be available to work ~37.5 hours per week during the summer and ~20 hours/week during the school year
Strong Microsoft Office suite experience (Word, Excel, Power Point)
Strong communication skills, both written and verbal
Ability to work cross-functionally and align teams on shared goals
Thrives in a fast-paced work environment, keeping a positive attitude and fostering team spirit
Good Organization skills, with strong attention to detail
Ability to consistently meet deadlines without compromising the quality of work
Preferred
Must be actively pursuing bachelor's degree in Marketing, Business, Communications, Information Technology, or a related field
Benefits
A wide range of world-class benefits designed for you
From retirement to health care, from total well-being to your daily commute
Company
Sherwin-Williams
Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products.
Founded in 1866
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1964-02-11IPO
Leadership Team
Heidi Petz
Chief Executive Officer
Recent News
2026-01-22
The Motley Fool
2025-12-21
2025-12-05
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