JLL · 23 hours ago
Quality Management System Program Lead, Life Sciences
United States
Full-time
Remote
Senior Level
$110K/yr - $132K/yr
6+ years expJLL is a leading global provider of real estate and investment management services, and they are seeking a Quality Management System Program Lead for their Life Sciences division. This role involves guiding and supporting the quality management system across accounts, ensuring compliance with industry regulations, and fostering a culture of quality assurance.
CommercialReal Estate
No H1B
Responsibilities
Continuously look for opportunities to improve Life Sciences QMS and ISO 9001:2015 Certification programs
System owner and consistency driver of Life Sciences’ QMS programs across its Accounts
Support implementation and improvement of a Quality Compliance Culture throughout JLL Life Sciences
Prepare and provide status reports and presentations to Life Sciences’ internal and external clients
Conduct audits and GAP assessment against the Quality Management Systems, Industry Regulations, ISO 9001, and Quality Agreements. This also includes the subsequent preparation of remediation recommendations and audit reports
Perform investigations of significant event deviations and/or customer complaints along with the identification of the sequence of events, impact assessment, trend evaluations, root cause analysis (RCA), contributing factors, and recommended corrective and preventive action (CAPA) plans
Management of Life Sciences’ significant investigations, corrective and preventive actions (CAPA), change control, customer complaints, vendor management and continuous improvement logs and dashboards
Oversee Life Sciences’ GxP Contractors compliance program (e.g., qualification, agreements, audits, performances, etc.)
Seeks to continuously improve quality processes, systems and overall client satisfaction
Support potential opportunities identified by the Solutions Development group. This may include, developing the Quality & Compliance solutions of potential client bids
Provide quality and compliance guidance support to new account/scope transition processes to ensure that all identified quality deliverables are timely completed
Perform subject matter expert review of account specific quality agreements
Performs additional job duties as requests, analysis and reporting
Qualification
Required
Bachelor of Science degree is desired with a minimum of 6 years of experience in quality/compliance, engineering, facilities, and/or production/facility operations. Equivalent experience, in lieu of Bachelor of Science degree, may be acceptable
Knowledge of Quality Management Systems such as GAP Assessments, Remediation Planning, Audits, Investigations, RCAs, CAPAs, Vendor Qualification, and Quality Management Systems
Strong working knowledge of computer applications and/or softwares, including MSOffice and GxP quality management systems
Experience with ISO 9001:2015 standards
Proven record of excellent internal and external customer relation services
Good oral and written communication skills including the ability communicate to all levels of management and interface with a diverse customer base including technical and non-technical personnel
Availability to travel with short notice
Preferred
EIT or Professional Engineer license a plus
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
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