Methodist Le Bonheur Healthcare · 8 hours ago
Welcome Desk Receptionist
Memphis, TN
Full-time
Onsite
New Grad, Entry Level
0+ years expMethodist Le Bonheur Healthcare is a leading medical center in Memphis that values community care and excellence. The Welcome Desk Receptionist serves as an information resource for guests, performing duties such as greeting visitors, providing information, and handling customer inquiries.
Health CareHealth DiagnosticsHospitalMedicalPersonal HealthWellness
Responsibilities
Receives, greets and provides needed information and assistance to all visitors and contacts at the Welcome Desks
Provides all needed information to contacts including way finding, general hospital information, physical escorts, locating patient transport equipment, listening to understand needs and general customer problem solving
Answers questions, shares information and directs guests to appropriate area
Provides information such as handouts, maps, hotel accommodations, restaurants, newsletters and activity schedules
Performs general clerical duties and customer support tasks such as some light typing and filing duties, assisting with general mail, maintaining inventory for work area supplies
Distributes tokens and other items related to hospital events and activities
Answers and receives incoming telephone calls
Assisting insurance companies with current patient status of in-house or discharged patients without including a discharge date
Stays current with hospital and campus information to best assist customers
Utilizes computer and software programs to execute job functions
Enters and retrieves information from computer system accurately and timely
Performs visitor screening and operates visitor badging system
Performs other job functions as assigned or requested
Qualification
Required
No Education Required
Customer service 0-1 years
Ability to understand and prepare moderately complex written materials
Ability to communicate verbally and in writing with others, including knowledge of spelling, grammar, punctuation, and composition
Ability to work without close supervision and to exercise independent judgment
Ability to organize multiple tasks and projects and maintain control of workflow
Above average human relations skills in problem solving and interpersonal contacts
Ability to operate word processing, spreadsheet programs and standard office equipment
Ability to perform basic arithmetic calculations as would be acquired through completion of high school
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion
Must have good balance and coordination
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading
Professional uniform attire required
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work
Company
Methodist Le Bonheur Healthcare
Methodist Le Bonheur Healthcare is a comprehensive network dedicated to enhancing the health and outcomes of patients.
10001+ employees
H1B Sponsorship
Methodist Le Bonheur Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (3)
2023 (9)
2022 (15)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Health Resources and Services Administration
2021-07-01Grant· $1M
Leadership Team
Monica Wharton
Executive Vice President and Chief Operating Officer
Kate Dowd
SVP and Chief Legal Officer
Recent News
Methodist Le Bonheur Healthcare
2025-10-10
Ensemble Health Partners
2025-09-12
Ensemble Health Partners
2025-07-16
Company data provided by crunchbase