Oracle · 14 hours ago
IT Snr Manager
United States
Full-time
Remote
Mid, Senior Level
$105K/yr - $223K/yrOracle Health is seeking a highly skilled and resilient Sr. IT Manager, Network Operations & Incident Response, to lead, integrate, and advance network engineering capabilities. This role involves guiding teams through change, managing operational integrity, and fostering a culture of engineering excellence in a highly regulated environment.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Lead, mentor, and develop a diverse, high-performing network operations and incident response engineering team spanning commercial and government healthcare infrastructure
Design, implement, and oversee operational integration strategies post-M&A, aligning processes, communication channels, and technical standards from legacy and newly acquired organizations
Manage day-to-day operational integrity of network services across hybrid environments including on-premises, Oracle Cloud Infrastructure (OCI), and AWS, ensuring robust performance, high availability, and compliance with regulatory standards such as FedRAMP and HIPAA
Foster a culture centered on engineering excellence, technical rigor, and curiosity, where teams are encouraged to experiment and improve through iterative development and measured risk-taking
Champion the adoption and optimization of automation frameworks including Python and Ansible, driving down manual effort, error rates, and incident response times
Establish and enforce best practices for network performance monitoring, proactive issue detection, root cause analysis, and the prevention of repeat incidents
Personally manage and respond to executive- and customer-facing escalations, providing calm, data-informed leadership during high-stakes incidents
Protect teams from unnecessary "escalation overhead" to ensure focus on strategic projects and impactful operational work
Collaborate with leaders and stakeholders across Oracle Health, Cerner, and other Oracle Industries GIUs to harmonize priorities, resolve dependencies, and share operational learnings
Directly engage in the post-incident review process, ensuring actionable root cause analysis, implementation of preventative measures, and a culture of learning and continuous improvement
Own operational metrics, reporting, and accountability for established SLAs, performance KPIs, and audit readiness. Present clear, honest assessments of risks and achievements to executive leadership
Partner with HR and Talent Acquisition to identify, recruit, and retain top network engineering talent, helping to build resilient, high-capacity teams
Promote psychological safety, open communication, and constructive debate while modeling decisiveness and accountability, especially when consensus cannot be reached or ambiguity persists
Navigate complex business environments and regulatory requirements while guiding your team in adapting to shifting priorities, new technologies, and evolving customer needs
Lead training, knowledge transfer, and capability building initiatives to ensure operations teams are equipped to handle the demands of Oracle’s global, mission-critical networks
Identify and drive adoption of emerging technologies, regulatory changes, and industry best practices in cloud, networking, automation, and operational management
Qualification
Required
Candidates must be a U.S. Citizen and complete an enhanced background screening to meet federal government requirements
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
Founded in 1977
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
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