TD · 6 hours ago
KYC Analyst II - Retail Outreach Support-12
Jacksonville, Florida
Full-time
Hybrid
Mid Level
$25.75/hr - $38.50/hr
4+ years expTD Bank is one of the world's leading global financial institutions, and they are seeking a KYC Analyst II to conduct research, analysis, and operational processes related to the Know Your Customer program. The role involves maintaining detailed tracking of customer KYC information and performing quality control on work products.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Maintains KYC files, data, and documents in a manner consistent with the KYC Policies and Standards in line with Service Level Agreements
Performs reviews of customers as appropriate throughout the customer’s lifecycle with TD
Ensures that such records, data, and reviews are prepared for review by auditors and regulators
Conducts KYC reviews, as required
Escalates potential causes for concern to management for further action
Supports implementation activities related to initiatives driven by the applicable specialized function including the development of and maintaining the enterprise’s KYC programs
Prioritizes and manages own workload to meet KYC Ops requirements for service and productivity and within TD’s risk appetite
Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality; escalates issues where appropriate
Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary
Identifies, recommends, and effectively executes standard practices applicable to the KYC Ops discipline
Maintains a culture of risk management and control, supported by effective processes in alignment with the Banks' risk appetite
Is knowledgeable of practices and procedures within own area of responsibility
Adheres to internal policies/procedures and applicable regulatory guidelines
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
Keeps current on emerging trends/developments and grows knowledge of the business, related tools, and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
Contributes to a fair, positive, and equitable environment that supports a diverse workforce
Acts as a brand champion for your function and the bank, both internally and/or externally
Grows knowledge of the business, related tools and techniques
Qualification
Required
Undergraduate Degree or equivalent professional work experience
Direct experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners
4+ years' experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML
Proven track record of excellence through metrics or manager discretion for internal candidates
Comprehensive understanding of a range of product and services, processes, procedures, systems, and concepts within their own and related areas of specialty
Solid knowledge of the GAML function and interaction points with other related areas as well as regulatory issues/requirements for jurisdictions supported
Ability to maintain KYC files, data, and documents in a manner consistent with the KYC Policies and Standards in line with Service Level Agreements
Ability to perform reviews of customers as appropriate throughout the customer's lifecycle with TD
Ability to ensure that records, data, and reviews are prepared for review by auditors and regulators
Ability to conduct KYC reviews, as required
Ability to escalate potential causes for concern to management for further action
Ability to prioritize and manage own workload to meet KYC Ops requirements for service and productivity and within TD's risk appetite
Ability to consistently exercise discretion in managing correspondence, information, and all matters of confidentiality
Ability to identify and manage risks, and escalate non-standard, high-risk transactions/activities as necessary
Knowledge of practices and procedures within own area of responsibility
Adherence to internal policies/procedures and applicable regulatory guidelines
Participation as a member of the team, supporting a positive work environment that promotes service to the business, quality, innovation and teamwork
Continuous enhancement of knowledge/expertise in own area and participation in knowledge transfer within the team and business unit
Keeping current on emerging trends/developments and growing knowledge of the business, related tools, and techniques
Participation in personal performance management and development activities, including cross training within own team
Contribution to the success of the team by willingly assisting others in the completion and performance of work activities
Acting as a brand champion for your function and the bank, both internally and/or externally
Benefits
Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development
Reward and recognition
Company
The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD).
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$65MKey Investors
U.S. Department of the Treasury
2023-10-03Grant· $65M
Leadership Team
Brian Jacobson
Chief of Staff to the CEO, TD Bank, America's Most Convenient Bank
F
Foster Glenn
Senior Vice President Technology and Data Risk Management
Recent News
Investment News
2026-01-16
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