Onbe · 18 hours ago
Client Support Specialist
Conshohocken, Pennsylvania, United States
Full-time
Hybrid
Entry Level
$54K/yr - $57K/yr
1+ years expOnbe is a fast-growing FinTech company that transforms the way payments are imagined. The Client Support Specialist collaborates with the Client Support Management team to ensure client program success by developing positive relationships and acting as product experts and trusted advisers.
FinanceFinancial ServicesMobile PaymentsPaymentsTransaction Processing
Responsibilities
Fields troubleshooting emails and calls from the client and responds to issues and
Ensures first-order health for new clients and/or
Pulls key reports, metrics, and data and analyzes to promote program
Acts as a product expert and serves as an advocate for the client and
Works with Client Support Managers to prepare for Business Reviews and client
Demonstrates client knowledge to advise quarterly client budgeting exercises and reviews numbers monthly for variances to actual analysis
Collaborates on the integration of new programs for new and existing
Works on internal development projects as assigned and proactively created from their own identified business needs
Qualification
Required
Bachelor's degree
1-3 years of experience working in a client support and/or operations role with direct client
Ability to travel for company and client-related
Preferred
Proficiency with Microsoft Excel, Word, PowerPoint, JIRA, Asana and Dynamics CRM preferred
Benefits
Medical
Dental
Vision
Wellness
401(k) matching
Open paid time off
Generous parental leave
Company
Onbe
Onbe is a purpose-built payment issuing platform that connects brands with consumers, workforces, and marketplaces.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bala Janakiraman
Chief Executive Officer
Tracy Monson
VP, Segment Management
Recent News
Business Wire
2026-01-11
Business Wire
2026-01-05
Crowdfund Insider
2025-11-06
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